Collections Analyst

Corda Credit Union•Cedar Rapids, IA

3d•Onsite

About The Position

Corda Credit Union is seeking a Collections Analyst to join their Cedar Rapids team. This role involves managing delinquency and recovery efforts for consumer, credit card, mortgage, and commercial account portfolios, with the goal of minimizing losses and charge-offs. The position offers the opportunity to collaborate with a high-performing operations team, drive exceptional member experiences through reasonable solutions and excellent communication, and play a key role in community engagement and local growth. The company is recognized for Member Focus and Career Growth, and offers generous benefits and encourages work/life balance.

Requirements

Strong research skills
Strong problem-solving skills
Strong communication skills
Attention-to-detail skills
Knowledge of legal processes
Commitment to member service
Authorized to work for any employer in the U.S.

Responsibilities

Manage delinquency and recovery efforts across consumer, credit card, mortgage, and commercial account portfolios.
Minimize losses and charge-offs.
Maintain accurate records.
Ensure collection activities comply with applicable policies and regulations.
Apply knowledge of legal processes to effectively manage delinquent accounts.
Maximize recovery through collateral liquidation, legal remedies, and member-focused solutions.
Support positive financial outcomes for members whenever possible.
Build trust and long-term relationships through commitment to member service.