Collections Analyst
About The Position
Corda Credit Union is seeking a Collections Analyst to join their Cedar Rapids team. In this role, you will manage delinquency and recovery efforts across consumer, credit card, mortgage, and commercial account portfolios while minimizing losses and charge-offs. This role stands out because you will collaborate with a high-performing operations team, drive exceptional member experiences by executing reasonable solutions and excellent communication, and play a key role in community engagement and local growth. You will join a company recognized for Member Focus and Career Growth and have access to generous benefits and encouraged work/life balance.
Requirements
- Strong research skills
- Strong problem-solving skills
- Strong communication skills
- Attention-to-detail skills
- Knowledge of legal processes
- Commitment to member service
- Authorized to work for ANY employer in the U.S.
Responsibilities
- Manage delinquency and recovery efforts across consumer, credit card, mortgage, and commercial account portfolios.
- Minimize losses and charge-offs.
- Maintain accurate records.
- Ensure collection activities comply with applicable policies and regulations.
- Apply knowledge of legal processes to effectively manage delinquent accounts.
- Maximize recovery through collateral liquidation, legal remedies, and member-focused solutions.
- Support positive financial outcomes whenever possible.
- Build trust and long-term relationships through member service.
Benefits
- Generous benefits
- Work/life balance
- Member Focus recognition
- Career Growth recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
