Collections Agent

ByriderColumbus, IN
Onsite

About The Position

A Collections Agent career opportunity is open at Byrider in Columbus! CNAC is Byrider's exclusive lending company. This role involves collections, customer service, customer retention, assisting with lending/credit origination, and ensuring branch compliance. The agent will work with consumer finance software and attend ongoing training classes.

Requirements

  • 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
  • Good communication, computer & customer service skills
  • Able to work the hours listed & 100% onsite
  • Able to pass a background check

Responsibilities

  • Collections, customer service, customer retention
  • Assist with lending/credit origination
  • Help ensure branch compliance
  • Demonstrate a high level of customer service
  • Work with consumer finance software
  • Attend ongoing training classes

Benefits

  • Health, Dental, Vision, PTO, 401k
  • Career growth to Manager or Specialist
  • Industry-best customer program
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