Collections Administrator

GFL Environmental Inc.•Vaughan, ON

About The Position

The Collections Administrator will work with a team responsible for the collection of outstanding customer account balances, account reconciliations and credit approval. This position is accountable for providing timely and accurate administrative support to the Collections team, in accordance with the GFL Credit Policy.

Requirements

Strong attention to detail and a high level of accuracy.
Team player with positive attitude who takes initiative and has a strong work ethic.
Ability to work well under pressure, multi-task and meet set deadlines.
Strong interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner.
Effective time management and organizational skills.
Ability to work efficiently and independently.
Working knowledge of debits and credits.
Computer literacy, including effective working skills in Microsoft Word, Excel, Google and Outlook.
One year of related experience and/or training in Accounts Receivable/Collections and Admin.

Nice To Haves

TRUX Route Management as well as Great Plains system experience are considered an asset.
Experience in the waste industry is considered an asset.
Post-secondary education preferred.

Responsibilities

Monitor emails sent to the Collections Administrator general inbox and take the appropriate action in a timely manner.
Prepare files for third party collection and ensuring all required backup is attached.
Complete and submit bankruptcy forms.
Enter bad debt write offs and recoveries into Trux system/Workflow.
Process bi-monthly and monthly recurring credit card payments.
Generate monthly customer overdue notices and statements.
Investigate customer accounts and make recommendations for clearing aged balances.
Apply customer credits and debits.
Review and clear small balances in customer accounts.
Review aging for temporary customers, process payment of outstanding balances and request refunds, if required.
Complete and submit customer cheque refund requests, requested by Collections team.
Maintain weekly refund spreadsheet and submit to Regional Credit Manager for approval.
Process one-time Pcard payments and maintain spreadsheet.
Comply with all company policies, procedures and directives from management.
Able to adapt to change and learn new processes as the business evolves/develops.
Perform other duties and responsibilities as required.

Benefits

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions.
We aspire to create the right jobs in a way that brings you along with us.
At GFL, growth isn’t just for our business—it’s for our people.
Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey.
We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions.
With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life.
We’re proud to say that working for GFL is more than a job.
It’s an opportunity to make a difference and grow tremendously along the way.
Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life.
GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams.
Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities.
Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.