Collection System Supervisor

Madison Metropolitan Sewerage District•Madison, WI

12h

About The Position

Under the general supervision of the Collection System Manager, the Collection System Services Supervisor manages the District’s sewer maintenance, monitoring, and locating programs using Reliability Centered Maintenance (RCM) principles. The position supervises skilled technicians and locators who maintain raw wastewater and effluent conveyance components within the collection system, and coordinates Collection System Services activities with other District workgroups. The Supervisor is a key member of the Operations and Maintenance team and works closely with other O&M supervisors and their teams. The successful incumbent demonstrates a growth mindset, supports a dynamic, mission-driven operation, and fosters a positive and inclusive workplace culture. The Supervisor plans, schedules, coordinates, and oversees collection system maintenance and workgroup activities; collaborates with Operations, Reliability Process, Engineering, other O&M groups, contractors, customer communities, and industrial users; and supervises, coaches, and develops direct reports. The role also supports budgeting, procurement, safety, asset condition assessments, continuous improvement, and emergency response, including rotating on-call duties.

Requirements

At least 10 years of wastewater collection system maintenance experience for a sewer utility, municipality, or similar organization.
Previous experience working within a computerized maintenance management system (CMMS).
Legally authorized to work in the United States at the time of application and throughout employment; the District does not provide employment visa sponsorship.
Finalists may be required to successfully complete a background check and, if applicable, a pre-employment physical.
Ability to safely use computer equipment for extended periods and sufficient hand, arm, and finger dexterity to operate a keyboard or other office equipment.
Visual acuity to read and write words and numbers, and speaking and hearing ability sufficient for in-person and telephone communication.
Ability to handle hazardous materials safely and tolerate exposure to electrical and other environmental hazards.
Must be approved to wear and use a respirator, SCBA, and other required PPE.

Nice To Haves

Reliability Centered Maintenance Management Certification; candidates without the certificate will be required to obtain it within 24 months.
Experience with common wastewater collection system maintenance equipment and techniques, sampling equipment, and underground utility locating devices.
Prior supervisory or lead worker experience.
Completion of supervisory or leadership education.

Responsibilities

Plan, schedule, coordinate, and supervise maintenance activities conducted by the mechanical and lubrication maintenance workgroup.
Manage work backlogs and develop weekly staff schedules using the computerized maintenance management system (CMMS) scheduling module.
Evaluate collection system job plans, establish timelines, forecast staffing needs, and direct how work will be carried out.
Coordinate daily with Operations, Reliability Process, and other O&M groups regarding work status, outages, problems, and schedule changes.
Assign collection system technicians to jobs and verify work orders are completed as scheduled and according to work plans.
Maintain and review standard operating procedures and ensure O&M manuals, equipment maintenance records, and safety documentation are current.
Provide input on maintenance philosophy for new equipment, maintain preventive maintenance and benchmark work orders, and apply RCM and Maintenance Excellence concepts.
Attend construction meetings for District and non-District projects affecting collection system services or District-owned utilities, and coordinate work as needed.
Communicate respectfully with customer communities and the public, and work with contractors on mapping, access, inspection, televising, cleaning, follow-up reports, and corrective actions.
Coordinate and conduct condition assessments and coating inspections of collection system assets.
Review drawings and provide technical comments on plans and specifications for collection system facilities, pumping stations, force mains, and interceptor sewers; assist with writing equipment and infrastructure specifications.
Participate in budget preparation and administration, monitor expenditures, prepare annual budget requests, and conduct procurement-related activities.
Attend weekly planning and scheduling meetings and monthly project planning meetings; review backlogs, preventive maintenance plans, requests, work orders, projects, and workgroup responsibilities.
Coordinate with other District workgroups, Engineering, the collection system services planner, and other teams, providing technical advice and assistance as needed.
Work with the Pre-treatment Coordinator on industrial sampling and industrial users, including scheduling pre-treatment sampling.
Provide input to Communications, Enterprise Services, and Human Resources teams and attend meetings as needed.
Promote a safe work environment and ensure workgroup members follow District safety policies and procedures.
Validate staff productivity and morale; conduct performance reviews; provide coaching and disciplinary action professionally and promptly.
Ensure staff receive required technical, safety, and other training, and support their training progression and professional development.
Participate in hiring and serve as a resource and mentor to the workgroup.
Stay informed about technology in wastewater conveyance, monitoring, and sampling, and ensure staff are trained on updates.
Model a growth mindset, seek and act on feedback, and empower staff to identify and implement process improvements.
Advise the Collection Systems Manager on equipment changes and upgrades.
Perform rotating Collection System On-Call duties and respond to emergencies at pumping stations and within the collection system.
Complete required District training, build positive stakeholder relationships, and perform related work as required.