System Supervisor

HighRes•Beverly, MA

10d•Onsite

About The Position

The System Supervisor supports production operations at HighRes’s Beverly, Massachusetts office. The role assists the Production Manager with departmental KPI tracking, supports the System Area Lead, and temporarily serves as the day-to-day manager when the Production Manager is out of the office. The supervisor monitors employee productivity, coaches team members, and provides the manager with feedback on technicians’ workmanship. The position helps maintain an orderly, safe, and quality-focused production floor. Responsibilities include keeping work cells and shared areas clean and organized, maintaining current whiteboard data, monitoring project status emails and Jira reports, proactively resolving production-floor issues, reporting accidents and near misses, and ordering floor-stock material. The supervisor ensures technicians follow written procedures, reviews and approves manufacturing records, and maintains strong technical knowledge of company products, procedures, equipment, and processes. The role attends stand-up, team, prebuild, and post-build meetings and requires travel 30% of the time.

Requirements

At least 7 years of proven manufacturing experience.
A can-do attitude, strong initiative, and a collaborative and accountable approach.
Ability to multitask and respond quickly and professionally in high-stress situations.
Ability to motivate team members.
Strong analytical, organizational, oral communication, written communication, and problem-solving skills.
Ability to understand the role in the overall business process and appropriately support all organizations.
Ability to seek a team-oriented approach.
Fluency in Microsoft Office applications, including Project, Word, Excel, and PowerPoint, and experience with MRP/ERP systems.
Ability to set direction, make decisions, and oversee operations with little to no direct supervision.
Willingness to contribute outside the job description when necessary.
Thorough knowledge of company products and procedures.
Knowledge of methods and equipment, and training on equipment and processes in the area.
Ability to communicate appropriately in written and oral forms.
Ability to maintain a clean and organized area.

Nice To Haves

ISO 9001 experience.

Responsibilities

Attend stand-up, team, prebuild, and post-build meetings.
Travel 30% of the time.
Support the Production Manager in tracking departmental KPIs.
Support the System Area Lead and temporarily step in as day-to-day manager when the Production Manager is out of the office.
Monitor employee productivity, provide constructive feedback and coaching, and communicate feedback about technicians’ workmanship to the manager.
Ensure work cells and the shop floor are clean and organized, including putting away tools, closing toolboxes, removing leftover pallets and boxes, avoiding trip hazards, and keeping benches clean.
Ensure whiteboards are up to date with the latest data.
Check project status emails and Jira reports.
Proactively solve issues on the production floor.
Maintain a safe work environment and report accidents and near misses.
Order floor-stock material.
Maintain a high level of technical knowledge and capability.
Ensure technicians follow written procedures and that procedures are displayed on monitors while work is being performed.
Review and approve manufacturing records.
Maintain quality by enforcing organizational standards.
Maintain flexibility to reprioritize tasks as needs change.