Collection Analyst, Child Support Enforcement Division

Orleans Parish District Attorney • New Orleans, LA

7d • Onsite

About The Position

The Orleans Parish District Attorney's Office (OPDA) is seeking a Collection Analyst for the Child Support Enforcement Division. Under the leadership of Jason Rogers Williams, who took office on January 11, 2021, OPDA is committed to building a 21st-century prosecutors' office. The mission is to increase public safety through the ethical, consistent, and zealous enforcement of the law, aiming to be as smart on crime as the office has historically been tough on crime.

Requirements

• Excellent organizational skills
• Customer service skills
• Basic computer skills
• Dependability in both attendance and work product
• Passion for promoting and addressing the needs of New Orleanians

Responsibilities

• Systematic monitoring of assigned caseload.
• Ensure timely payments on child support cases through telephone contact, correspondence, and appropriate court action.
• Monitor cases for enforcement measures if needed, health insurance enforcement, and financial audit of cases.
• Monitor the adherence to employer income assignment orders.
• Perform parent locate on parties as necessary.
• Initiate process of Rules and Motions to be forwarded to legal department/Assistant DAs.
• Testify in court when necessary.
• Address walk-in clients.
• Handle incoming phone calls from parties, employers, or other agencies, as it relates to your caseload, or while temporarily filling in for someone else.
• Review and take action on daily system-generated case enforcement reminders.
• Maintain caseload filing.
• Maintain both OPDA and Department of Children and Family Services email accounts.

Benefits

• Enrollment in the City of New Orleans health insurance plan
• 6.44 hours of sick leave and no fewer than 6.44 hours of vacation leave per month (6.44 hours per month = approximately 10 days per year)
• Enrollment in the New Orleans Municipal Employees' Retirement System
• Federal Public Service Loan Forgiveness program
• A generous paid holiday schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed