Associe aux ventes Temps Plein - Anjou Associe aux ventes Temps Plein - Anjou

Nestle Operational Services Worldwide SAMontreal, QC
$18Onsite

About The Position

We are looking for a Full Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales and achieving sales targets.

Requirements

  • Bilingualism in English and French is required for this position. The role involves daily interactions with a bilingual clientele, requiring proficiency in English to provide high-quality service and meet the communication needs of our customers.
  • Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
  • 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
  • Demonstrated excellence in sales and customer service.
  • Effective time management and interpersonal skills.
  • Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.

Responsibilities

  • Assisting, with enthusiasm, in daily briefings to understand key objectives.
  • Participating in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
  • Delivering the best customer experience by leveraging product knowledge and enthusiasm for the brand.
  • Creating a positive brand experience for all stakeholders.
  • Promoting Nespresso’s sustainability mission by educating customers and prospects.

Benefits

  • Competitive wage $18.40/Hour + quarterly bonus
  • Free coffee machine & monthly Nespresso credit
  • Exclusive employee discounts
  • Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, mental health coverage and Health Spending Account)
  • Lifestyle spending Account
  • Excellent training and development programs
  • Growth opportunities
  • Free unlimited coffee during working shifts
  • Pension plan with competitive employer contributions
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