Coffee Shops Manager

MISSION POINT RESORT • Mackinac Island, MI

6d • Onsite

About The Position

Lead the Team Behind Mackinac Island’s Most Welcoming Coffee Experiences At Mission Point Resort, our coffee shops are vibrant gathering spaces where guests start their mornings, recharge throughout the day, and enjoy warm, friendly service. As Mackinac Island’s only full-service, casually elegant resort, we are seeking a dedicated and service-driven Coffee Shops Manager to lead daily café operations and ensure our guests enjoy exceptional beverages, efficient service, and inviting atmospheres. The Coffee Shops Manager oversees the day-to-day operations of Mission Point Resort’s coffee outlets, ensuring smooth service, consistent product quality, and an engaging guest experience. This hands-on leadership role includes supervising baristas, managing inventory, overseeing training, ensuring café cleanliness and efficiency, and upholding brand and service standards. This position is perfect for someone who thrives in fast-paced hospitality environments, enjoys cultivating a welcoming café culture, and leads with professionalism, warmth, and strong operational skills.

Requirements

• 1–2 years in coffee shop, café, or food & beverage operations
• Prior supervisory or lead experience strongly preferred
• Experience with espresso machines, beverage prep, and café workflows
• High school diploma or equivalent
• Ability to inspire, support, and coach a diverse team
• Strong understanding of guest service, café operations, and hospitality standards
• Dependable, organized, energetic, and able to thrive under pressure
• Clear, professional verbal and written communication skills
• Comfortable leading in a multicultural workplace with professionalism and respect
• Must be able to live and work on Mackinac Island during the season

Responsibilities

• Oversee the day-to-day operations of Mission Point Resort’s coffee outlets.
• Ensure smooth service, consistent product quality, and an engaging guest experience.
• Supervise baristas.
• Manage inventory.
• Oversee training.
• Ensure café cleanliness and efficiency.
• Uphold brand and service standards.

Benefits

• Competitive pay
• Health insurance
• 401(k) retirement plan with company match, including eligibility for employer contributions under SECURE Act 2.0
• Seasonal housing and meals
• Employee perks and resort discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED