Coffee Shops Supervisor

MISSION POINT RESORT•Mackinac Island, MI

3d•Onsite

About The Position

Mission Point Resort, Mackinac Islands' only full service, casual resort is currently seeking candidates to fill the position of Coffee Shops Supervisor. This full time/seasonal position is located on Mackinac Island and offers competitive pay, housing, other perks. The ideal applicant will possess an upbeat attitude, and enjoy working in a multi-cultural environment. The primary role of the Coffee Shops Supervisor is to ensure that the highest standards for customer service, food presentation and safety and sanitation are maintained throughout the outlets. This individual will ensure that guests are given correct food orders in a timely manner and will direct his/her team by performing a variety of duties to ensure a consistently clean, orderly and attractive environment within the outlets.

Requirements

A minimum of a High School diploma or 12 months experience in related field
Previous barista/coffee shop experience preferred
Ability to supervise, provide advice, support, guidance, and direction to staff; monitor the performance of staff on an ongoing basis, provide praise and corrective action to staff as required.
ServSafe and Etip Certified
Working knowledge of Point of Sale system
Working knowledge of serving processes and procedures
Knowledge of OSHA and safety standards within the Food and Beverage department
Proactive approach, with exceptional initiative and problem-solving abilities to ensure the highest level of productivity.
Must conduct themselves in a professional manner at all times
Must have a strong desire to lean new systems of operation, and be able to think critically in order to suggest improvements where appropriate
Ability to work on Mackinac Island seasonally

Responsibilities

Ensure that the highest standards for customer service, food presentation and safety and sanitation are maintained throughout the outlets.
Ensure that guests are given correct food orders in a timely manner.
Direct his/her team by performing a variety of duties to ensure a consistently clean, orderly and attractive environment within the outlets.