Coding Denials & Auditing Supervisor

UnitedHealth Group•Middletown, NY

15h•$60,200 - $107,400•Remote

About The Position

The Coding Denials & Auditing Supervisor is responsible for the oversight of coding denial resolution, coding quality auditing, and compliance monitoring across professional fee services. This role ensures accurate, complete, and compliant coding practices while reducing denial volume, improving first-pass yield, and supporting revenue integrity initiatives. The Supervisor leads a team of coding denial specialists and/or auditors, drives root cause analysis, and partners with coding, charge capture, and provider teams to identify trends and implement sustainable process improvements.

Requirements

High School Diploma/GED
CCS, CPC, or equivalent certification required
5+ years of professional coding experience
5+ years of experience in denials management, auditing, or coding quality review
Access to a designated quiet workspace in your home (separated from non-workspace areas) and is able to secure Protected Health Information (PHI)
Must live in a location where there is a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Ability to work Monday through Friday 8:00 am to 5:00 pm EST

Nice To Haves

5+ years of professional coding experience multi-specialty preferred
1+ years of prior supervisory or leadership experience
CEMA certifications
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Ability to collaborate with your work team
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Responsibilities

Supervise daily operations of coding denial work queues, ensuring timely and accurate resolution of payer denials
Establish productivity and quality expectations for denial staff and monitor performance against targets
Review complex denials and provide guidance on appropriate coding corrections, appeals, or education opportunities
Identify denial trends (e.g., bundling, modifier usage, medical necessity) and escalate systemic issues
Oversee routine and targeted coding audits (prospective and retrospective) to ensure compliance with applicable coding standards
Ensure audits are conducted using CPT®, ICD-10-CM, HCPCS, CMS, and payer-specific guidelines
Validate audit accuracy, scoring methodology, and consistency across auditors
Maintain audit schedules aligned with compliance requirements and organizational priorities
Performs other duties as assigned