Coding & Billing Supervisor (Full-Time)

The Iowa Clinic•West Des Moines, IA

About The Position

The Coding & Billing Supervisor oversees processes and directs the day-to-day work of Biller/Coder functions at The Iowa Clinic. The role provides guidance and answers questions, orients and trains staff, schedules work, and provides daily operational supervision. The supervisor also supports hiring, employee evaluations and discipline as appropriate, and applies human resource policies and procedures, consulting the Department Manager when needed. Working with the Biller/Coder Department Manager and other supervisors, this position helps develop and implement department policies and procedures and proactively identifies and resolves operational issues. The supervisor maintains the knowledge needed to perform Biller/Coder functions when coverage is needed, monitors applicable laws and regulations, identifies coding or billing inconsistencies and inaccuracies, and escalates them appropriately. Additional duties include protecting patient and financial information, maintaining timekeeping and attendance records for payroll, and filling in for the Biller/Coder Manager when needed.

Requirements

High school diploma or equivalent.
Experience working with medical billing.
Knowledge of medical coding and terminology.
Coding certification is required.

Nice To Haves

Previous supervisory experience.

Responsibilities

Oversee processes and direct the day-to-day work related to Biller/Coder functions.
Serve as a resource for questions and concerns.
Orient, train, schedule, and provide day-to-day operational supervision for assigned staff.
Participate in hiring, employee evaluations, and employee discipline as appropriate.
Interpret, apply, and follow human resource policies and procedures, seeking assistance from the Department Manager when appropriate.
Collaborate with the Biller/Coder Department Manager and other supervisors to develop and implement department policies and procedures.
Identify and resolve issues to help ensure high-quality, efficient, cost-effective services consistent with organizational needs.
Maintain working knowledge of Biller/Coder duties and perform those functions when an absence or increased workload requires coverage.
Monitor applicable laws and regulations and recommend changes to help ensure compliance.
Identify coding or billing inconsistencies and inaccuracies and bring them to the Biller/Coder Department Manager’s attention.
Maintain confidentiality of patient and financial information.
Maintain timekeeping records and accurate daily, weekly, and bi-weekly attendance records for payroll.
Fill in for the Biller/Coder Manager when needed.

Benefits

401(k) program with employer match and profit sharing.
Employee incentives to share in the Clinic’s success.
Generous PTO accruals and paid holidays.
Health, dental, and vision insurance.
Quarterly volunteer opportunities through local nonprofits.
Training and development programs.
Colleague activities and events, including TIC night at the Iowa Cubs, an employee appreciation tailgate party, Adventureland day, State Fair tickets, an annual holiday party, and drive-in movie night.
Monthly departmental celebrations, jeans days, and clinic-wide competitions.
Employee rewards and recognition program.
Health and wellness program with up to $350 per year in incentives.
Employee feedback surveys.
All-employee meetings, team huddles, and transparent communication.