Code Enforcement Officer I/II

City of El Monte•El Monte, CA

9d•Hybrid

About The Position

Under immediate (Code Enforcement Officer I) or general (Code Enforcement Officer II) supervision, performs a variety of routine to complex technical and public contact duties related to the City's code compliance program, including the identification, investigation, and correction of violations of the City's municipal, zoning, housing, development, and signage codes; investigates citizen complaints of public nuisances and quality of life and health and safety issues; seeks voluntary compliance or issues citations; and performs related work as required. The Code Enforcement Officer I is an entry-level position under close supervision, learning routine inspection and compliance activities. As experience is gained, assignments become more varied and complex, with less supervision. The Code Enforcement Officer II is a fully qualified journey-level position, performing the full range of duties independently and exercising judgment and initiative. Positions in this series are flexibly staffed, with progression to Officer II dependent on performance, meeting qualifications, and management approval.

Requirements

Knowledge of principles, practices, methods, and techniques of code violation investigation and compliance.
Knowledge of methods and procedures used in code compliance including citation issuance procedures, methods used to obtain various types of inspection warrants, and principles used to prepare documents used in the legal process.
Knowledge of practices for documenting inspections, correcting violations, and carrying through on enforcement options.
Knowledge of requirements of municipal code, zoning and related codes, ordinances, and regulations.
Knowledge of applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
Knowledge of legal descriptions and boundary maps of real property and legal terminology as used in code compliance.
Knowledge of research and reporting methods, techniques, and procedures.
Knowledge of record keeping principles and procedures.
Knowledge of City and mandated safety rules, regulations and protocols.
Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Ability to explain codes and regulations to property owners, residents, and others.
Ability to respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner.
Ability to prepare clear and concise reports, correspondence, and other written materials.
Ability to maintain accurate logs, records, and basic written records of work performed.
Ability to make accurate arithmetic, financial, and statistical computations.
Ability to understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
Ability to effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Ability to independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Ability to use tact, initiative, prudence, and independent judgment within general policy, and procedural, guidelines.
Ability to effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
Ability to communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Equivalent to completion of the twelfth (12th) grade.
Some college-level coursework or technical training in code compliance.
Code Enforcement Officer I: One (1) year of experience in municipal code and zoning compliance experience.
Code Enforcement Officer II: Three (3) years of increasingly responsible municipal code and zoning compliance experience.
Possession of a valid California Driver's License to be maintained throughout employment.
Possession of, or ability to obtain prior to completion of probationary period, a California PC832 certificate to be maintained throughout employment.
California Association of Code Enforcement Officers certification.

Responsibilities

Conducts inspection of code violations; receives, records, and investigates complaints from the public and staff regarding violations of municipal, zoning, housing, development, building, and signage codes.
Documents violations by securing photographs and other pertinent data; researches municipal codes and ordinances and other mandated regulations to establish whether a violation has occurred.
Monitors the activity of outside commercial displays and signs for code compliance.
Receives, records and investigates complaints on illegal dumping and takes appropriate action.
Initiates contacts with residents, business representatives, and other parties to explain the nature of incurred violations and to encourage compliance with City codes, ordinances, resolutions, and community standards.
Provides confirmation regarding code regulations to the public by telephone and in person.
Proactively conducts drive-by or on-site inspections of residential, industrial, and/or commercial areas; notes possible violations at other property sites during the course of field investigations.
Prepares and issues notices of violation or noncompliance, final notices, citations and other correspondence according to applicable codes and regulations.
Issues letters to property owners notifying them of violation; as appropriate, affixes a notice of violation on property to abate public safety hazards and nuisances.
Coordinates and conducts follow-up abatement procedures including the preparation of additional correspondence, site visits, and communication with property owners.
Conducts follow-up investigations to ensure compliance with applicable codes and ordinances.
Prepares non-compliance cases for legal action; presents testimony at hearings.
Issues parking citations for violations of City codes and state law encountered in the normal course of business.
Communicates and coordinates with appropriate Police Department staff regarding the issuance of parking citations.
Provides information to violators, the general public, business community, and other government agencies regarding codes, laws, and ordinances.
Responds to and resolves difficult and sensitive citizen inquiries and complaints.
Performs a variety of public relations and outreach work related to assigned activities.
Maintains files, databases, and records related to citations and violations.
Prepares a variety of written reports, memoranda, and correspondence.
Observes and complies with all City and mandated safety rules, regulations and protocols.
Performs other duties as assigned.