Beverage Server | The Pick

Omni Hotels & Spas•Nashville, TN
•Onsite

About The Position

To provide efficient friendly customer service always, and to maintain a clean professional appearance. Ensuring service bar and bar guests are satisfied in a prompt, timely manner.

Requirements

  • Previous serving experience preferred
  • Must be able to work a flexible schedule including weekends and holidays
  • Must have strong communication skills
  • Must be familiar with a service bar atmosphere combination with bar.
  • Possess an unexpired State of Tennessee Alcoholic Beverage Commission Server Permit or have the ability to obtain one before date of hire.
  • Must possess or obtain a valid Food Handler Certification and Tennessee ABC Server Permit from approved providers upon hire.
  • Must be comfortable working in a fast paced luxury hotel lobby bar environment
  • Maintain a professional business appearance, attitude, and performance.

Responsibilities

  • Properly set-up and maintain a clean efficient service area of the bar throughout the shift
  • Perform our guest services by using the Moments of Service guidelines
  • Responsible for ringing orders into Micros, and delivering orders to the table
  • Deliver food orders from kitchen to bar area and return dishes to kitchen
  • Continually check back with guests
  • Keep all supplies stocked
  • Clean, clear and reset service areas
  • Protect the hotel from liability with regard to over serving guests
  • Complete all duties as assigned by manager
  • Assist bartender when needed
  • Ensure tables are set up properly
  • Aid guests in locating other areas of the hotel (walk them to destination if possible)
  • Attend all designated staff meetings and training sessions
  • Familiarity with food and drink menus
  • Adhere to cash handling standards
  • Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
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