Cocktail Server
About The Position
The Cocktail Server will provide safe, efficient, and courteous beverage services to guests. This role requires adherence to all alcohol sale and distribution policies, ordinances, and regulations, including verifying the legal age of patrons ordering alcohol and monitoring for signs of intoxication. The server will also be responsible for managing payments, operating a point of sale system, maintaining cash balances, restocking bar supplies, and ensuring the bar area remains clean and organized. Additionally, the server will inform guests about casino events and promotions and report any concerns regarding intoxicated guests or guest complaints to the appropriate personnel.
Requirements
- Must be at least 18 years old.
- Requires Oklahoma Liquor License.
- Requires Food Handler’s Permit.
- Must be able to obtain and maintain the required Gaming License.
- Requires problem solving skills, and the ability to communicate effectively.
- Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily.
Nice To Haves
- Prior cocktail service or related experience preferred.
Responsibilities
- Provide safe, efficient, and courteous beverage services to guests.
- Follow all alcohol sale and distribution policies, ordinances, and regulations.
- Serve beer, wines, and other drinks as needed.
- Verify legal age (21) of patrons ordering alcohol.
- Become knowledgeable of menu items.
- Comply with ABLE Commission Rules, and Alcohol Sale & Distribution Procedures.
- Assist to ensure sufficient inventory of all bar supplies, and alcohol.
- Provide courteous and efficient guest services.
- Ensure the highest standards of guest satisfaction and safety.
- Monitor the behaviors and actions of guests consuming alcohol and observe for signs of intoxication.
- Report all concerns of intoxicated guests to the Bartender and Lead Security Officer on duty.
- Communicate all concerns or guest complaints to the Bar Manager.
- Become familiar with casino events and promotions in order to accurately inform guests.
- Accept payments and operate point of sale system to track orders and record sales.
- Secure all monies in a locked bank bag and be responsible to maintain zero balance at the end of shift.
- Restock bar as needed and in the absence of the Barback.
- Comply with tip reporting procedures and Title 31 requirements.
- Keep the bar area clean and organized.
- Follow bar tip reporting procedures.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
