Cocktail Server

Auberge Collection • Fort Worth, TX

6d • Onsite

About The Position

As a Cocktail Server, you will be responsible for, serving the needs of the business, our guests, and our colleagues by taking food and beverage orders, retrieving and serving alcoholic/non-alcoholic beverages and food orders to guest’s tables according to hotel specifications, courteously and efficiently.
Maintain complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
Understand and anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day
Maintain positive guest relations at all times
Handle guest complaints following procedures and ensuring guest satisfaction

Requirements

• One year experience in the foodservice/hospitality industry as a Bartender preferred.
• Good knowledge of spirits, beer, and wine and experience at a luxury hospitality property preferred.
• Must be of minimum 18 years of age.
• Superior professional appearance and manner, good character to work in a fast-paced team.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding
• Ability to lift up to 30 lbs
• Ability to maneuver in a restaurant setting

Responsibilities

• Taking food and beverage orders
• Retrieving and serving alcoholic/non-alcoholic beverages and food orders to guest’s tables according to hotel specifications, courteously and efficiently
• Maintaining complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation
• Maintaining complete knowledge of and strictly abiding by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
• Understanding and anticipating guests’ needs, responding promptly, and acknowledging all guests, however busy and at whatever time of day
• Maintaining positive guest relations at all times
• Handling guest complaints following procedures and ensuring guest satisfaction

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed