Club Louie's Cocktail Server

Westlake Village InnWestlake Village, CA
Onsite

About The Position

Louie’s is a premier dining and lounge destination in Westlake Village, offering a sophisticated and welcoming atmosphere where guests enjoy expertly crafted cocktails, exceptional service, and a vibrant dining experience. We are committed to providing a memorable experience for our guests through top-tier hospitality, creative cuisine, and a curated beverage program. Louie’s is seeking a professional and service-oriented Cocktail Server to join our team. In this role, you will deliver exceptional guest service by demonstrating knowledge of our cocktail menu, offering thoughtful recommendations, and contributing to a high-quality, engaging guest experience in a vibrant lounge environment.

Requirements

  • Knowledge of cocktails, spirits, wine, champagne, and beverage service standards
  • Effective communication, interpersonal, and guest service skills
  • Strong attention to detail with the ability to anticipate guest needs
  • Ability to manage multiple tasks and perform essential job duties efficiently in a fast-paced, high-volume environment with varying noise levels
  • Ability to maintain professionalism and sound judgment in a high-energy setting
  • High school diploma or equivalent
  • Must be at least 21 years of age
  • Responsible Beverage Service (RBS) certification or within 60 days from hire

Nice To Haves

  • Knowledge of bottle service and lounge-style service standards
  • Previous experience as a Cocktail Server or in a similar role in a high-volume beverage or nightclub

Responsibilities

  • Provide a professional and welcoming guest experience, including presenting and explaining the cocktail and beverage menu
  • Accurately take orders and offer recommendations based on guest preferences
  • Prepare and serve beverages in accordance with established recipes, quality, and presentation standards
  • Deliver food and beverages in a timely manner while coordinating with team members to ensure efficient service
  • Respond to guest needs and resolve concerns promptly and professionally
  • Maintain cleanliness and organization of service areas, including bar and service stations
  • Process payments accurately using the point-of-sale system
  • Communicate and collaborate effectively with bartenders, servers, and kitchen staff
  • Follow all applicable health, safety, and sanitation procedures
  • Remain informed of menu updates, promotions, and events

Benefits

  • Paid Sick Leave
  • Discounted Employee Meals
  • Dining Discounts
  • Employee Assistance Program (EAP): Confidential support for emotional wellbeing, financial planning, legal assistance and life management
  • Employee Recognition Programs: Highlighting outstanding performance through our Employee of the Month and Employee of the Year awards
  • Employee Referral Program
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