Cocktail Server - Mastro's Steakhouse
Landry's, LLC.•Stateline, NV
•$12 - $12•Onsite
About The Position
It is the primary responsibility of the Cocktail Server to expedite guests drink order and to provide beverage and bussing service. All duties are to be performed in accordance with departmental and property policies, practices and procedures. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).
Requirements
- POS system competency
- Lift 30 pounds
- Fluent in English
- Able to manage unsatisfactory guest experience.
- Able to hear guests’ orders and needs in the amidst of loud background noise
- Stands during 6-8 hour shift
Responsibilities
- Maintains a professional image.
- Maintains professional working relationships.
- Collects payment for food and beverage services.
- Follows company cash handling and accounting procedures.
- Provides exceptional service experience.
- Excellent product knowledge.
- Guides guests in selecting food and beverage items.
- L.E.A.D. / T.I.P.S certification
- Notifies manager of unhappy guests.
- Performs assigned side-work duties.
- Assists mangers/chefs as directed.
- Takes drink orders at guest greeting, delivers beverages and offers appetizers. Takes entire order, writes down order and repeats order to guest for clarification.
Benefits
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
