Food Runner - Mastro's Steakhouse

Landry's, LLC.Stateline, NV
$12 - $12Onsite

About The Position

The Food Runner is to create the finest experiences for our guest, provide exceptional service and create a connection with our guests with warmth, energy, teamwork and professionalism. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Requirements

  • Stands during 6-8 hour shift.
  • May be required to assist service staff during peak periods.
  • Able to manage unsatisfactory guest experience.
  • Lifts 50 pound trays during shift and may carry up stairs.
  • Able to hear guest order and requests amidst loud, background noise.
  • Fluent in English.

Responsibilities

  • Maintains a professional image.
  • Maintains professional working relationships.
  • Delivers food items to guests quickly and accurately.
  • Maintains clean and organized work areas.
  • Strong product knowledge.
  • Respects guest right of way.
  • Assures complete food order delivery.
  • Notifies manager of unhappy guests.
  • Performs assigned sidework duties.
  • Assists managers/chefs as directed.
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