Cocktail Server

HEI Hotels & Resorts•Nashville, TN

1d•Onsite

About The Position

Excellent service is a tradition at the Sheraton Music City Hotel, a facility with 410 rooms and 32,000 square feet of centralized and elegant meeting space. The team is fun, energetic, and enthusiastic, passionate about delivering outstanding service to both guests and fellow team members. HEI is dedicated to building a diverse and inclusive workplace, encouraging all interested candidates, including those with U.S. military experience, to apply even if their experience doesn't perfectly align with every qualification. The position involves serving guests in a hospitable manner to ensure a positive guest experience.

Requirements

Ability to establish and maintain effective working relationships with associates, customers, and patrons.
Ability to use point of service computer.
Full knowledge of state liquor laws.
Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Nice To Haves

Hotel experience preferred.

Responsibilities

Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
Prepare station for readiness prior to opening and closing of each shift.
Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
Perform all side work duties according to side work schedules.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.