Cocina Cashier - Store # 2 La Habra - Full Time

Northgate Gonzalez Markets•La Habra, CA

1d•Onsite

About The Position

The Cocina Cashier rings customer sales, accepts cash and electronic payments, provides accurate change, and bags merchandise according to company procedures. The role also supports Cocina department operations by assisting with receiving, stocking, product preparation, customer service, display upkeep, cleaning, sanitation, safety, and inventory control. The employee is expected to provide prompt, courteous assistance, maintain a neat appearance, follow store policies and health regulations, and communicate issues to managers or supervisors. This position requires English communication and literacy skills sufficient to assist customers and coworkers, respond to pages, use equipment, and understand written work instructions and policies. The employee must be familiar with department products and procedures, including meat products and their recommended uses or cooking methods. Work takes place in a grocery-store environment with occasional exposure to low temperatures and frequent exposure to heated ovens and high temperatures. Employees may need to use stairs to reach break rooms, offices, and restrooms. The work environment is typically moderately noisy. Physical tasks include sitting, standing, walking, handling items, lifting up to 50 pounds, climbing a ladder, cleaning floors, carrying trash, and stocking coolers and shelves. The role may involve working with food products and common cleaning agents.

Requirements

Ability to hear, speak, and understand spoken English to assist customers, respond to pages, answer telephones, and communicate with others.
Ability to read, write, analyze, interpret, and understand English-language instructions, policies, handbooks, and other job-related documents.
Knowledge of department products, including types and cuts of meat, their recommended uses or cooking methods, and department procedures and operations.
Ability to lift up to 50 pounds at least once per shift and perform the physical tasks described for the job.
Ability to climb a ladder, stock coolers and shelves, sweep and mop floors, and carry trash containers outside.
Ability to work under temperature extremes in refrigerated storage and heated cooking areas for up to 20 minutes at a time.
Ability to work with fresh food products without allergic consequences that affect job performance and tolerate moderate dust and fumes from common household cleaning agents.
Sufficient visual acuity to verify invoices and written documents, including close vision and the ability to adjust focus.
Sufficient memory retention to memorize weekly advertisement prices and menu items.
Ability to perform the duties efficiently and competently; reasonable accommodation may be available for some requirements.

Responsibilities

Observe store rules, company policies, safety procedures, cash-handling rules, and cashier accountability policies.
Maintain a neat, well-groomed appearance and comply with the company dress code, including wearing an approved hat or hair net.
Follow applicable health and civil code regulations and verify customer identification for age-restricted products.
Recognize department merchandise and ring sales, collect cash or electronic payments, provide accurate change, and bag or package purchases according to policy.
Maintain housekeeping and sanitation standards throughout the work area.
Understand customer needs and promote or upsell Cocina items while cashiering.
Use and maintain equipment properly and report malfunctions to the shift supervisor or department manager.
Remain alert to security concerns and report abnormal customer behavior to a manager or security.
Assist with receiving and unloading merchandise; verify deliveries against vendor invoices and check product quality, quantity, and condition.
Move products to storage or shelves, follow schematics and production forecasts, report low inventory or spoilage, and handle damaged or spoiled products according to policy.
Wait on customers, including slicing, cutting, weighing, packaging, and labeling merchandise, and assist with food preparation.
Assist with training associates when assigned.
Conserve utilities and water and follow sound conservation practices.
Greet customers and provide prompt, courteous service and assistance.
Promote new items and weekly specials; keep refrigerated cases and displays stocked, faced, and attractively presented.
Rotate perishable merchandise according to department policy and FIFO rules, and remove out-of-code products.
Keep food preparation, display, and storage areas clean and orderly in accordance with sanitation standards.
Respond promptly to emergencies and potential safety hazards; check refrigeration equipment at least once per shift and report temperature failures or maintenance issues.
Take action to control shrinkage and pilferage and report relevant personnel situations or policy violations to the department manager.
Perform other duties and assignments as directed.