Coat Check - MGM Music Hall Fenway

HOB Entertainment•Boston, MA

2d•Onsite

About The Position

The Coat Check position will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall Fenway.

Requirements

Ability to work late hours.
Flexible schedule.
Cash handling experience.
1-year work experience interacting with people in a positive environment.
Read, write and speak English fluently.
Must be able to lift or move up to 25 lbs using proper lifting techniques.
Tolerance of all cultures, music and art forms.

Nice To Haves

Bi-lingual.
Experience in a live music environment.

Responsibilities

Serve as a resource of information for all Guests and Members regarding their experience in the music area.
Provide assistance to guests and members regarding the timing of the supporting acts and headliner acts.
Provide assistance to all positions and communicate effectively with others to enhance guest and members experience.
Ability to balance tickets issued to revenue.
Articulate vocabulary with the ability to adapt and socialize with current audience.
Exemplary and professional grooming standards.
Ability to anticipate guests’ needs.
Adherent to MGM Music Hall’s dress code policy.
Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility.
Safeguard against theft and property damage.
Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift.