Coach Supervisor

ABBOTT HOUSE•New York, NY

2d•$67,000 - $70,000•Onsite

About The Position

Create a strength-based, trauma-informed environment and provide ongoing management, direction, and support to up to 4-5 Coaches in building relationships with young people and helping them progress towards their goals. To achieve this, Supervisor perform a variety of supervision and management of daily duties.

Requirements

Master’s Degree, Experience in the Education field + some supervisory experience
BA/BSW + 5 years’ experience in the Education filed and two years supervisory experience.

Responsibilities

Responsible for weekly supervision of all department staff.
Responsible to fill in, as needed, for vacant positions.
Support Coaches in their efforts to build relationships with young people, including sharing effective engagement techniques.
Guide Coaches to use Motivational Interviewing techniques to develop and follow action plans with young people.
Support Coaches with the academic and career development goal-setting process, including walking through how to use the process maps and dashboards, and selecting goals based on that young person’s situation.
Help Coaches navigate the DOE and other systems, as needed.
Help Coaches prevent and navigate crises, as they arise.
Monitor the progress Coaches are making with young people through regular supervision sessions (typically weekly or biweekly), and ensure Coaches are taking appropriate steps to help young people progress and plan for the next step on their journey.
Debrief with Coaches on the status of their relationship with young people, any crisis situations, goal-setting progress, etc.
Acknowledge and celebrate Coaches’ strengths and progress; Identify areas for growth; Provide appropriate skill development opportunities.
Conduct team meetings with Coaches and facilitate relevant conversations, such as: Best-practice engagement and coaching techniques; Shared challenges across the team; Upcoming events, training, and/or group activities.
Meeting with young people and assigning Coaches.
Matching young people to new Coaches, as needed.
Working collaboratively with other professionals, such as foster care staff, school administrators, guidance counselors, etc., as needed.
Participating in all Coach hiring.
Working collaboratively with other staff and system providers driving towards similar goals in a coordinated fashion.
Helping staff facilitate peer groups, which can focus on skills such as healthy communication, positive peer relationships, dealing with peer pressure, and service learning.
Working with the Program Director to conduct outreach to outside community agencies and provide direction to all program staff.