Co-Op/ Intern Curriculum Developer

Kinaxis Inc.•Ottawa, ON

2d•Hybrid

About The Position

This is a full-time, 4-month co-op/intern position starting in September 2026, open to individuals currently enrolled in full-time education or recent/upcoming graduates within 12 months of the placement end date. The role involves creating technical training courses for Kinaxis's Maestro tool, developing training assets, best practices, and community-based content. The intern will contribute to the Kinaxis Global Customer Care organization by developing content assets such as instructor-led training slides, online self-paced courses, demonstration videos (including AI-generated ones), and training-related graphics. This role offers an opportunity to work with a market-leading company in supply chain orchestration and contribute to solving significant supply chain challenges.

Requirements

University Degree or College Diploma in Computer Science, Technical Writing, English Literature or Linguistics, Corporate Communications, Journalism or other related field
Self-starter and proactive, who is passionate about creating excellent content
Able to adapt to changing priorities
Comfortable taking initiative on projects
Attention to detail, comfortable reviewing content
Positive and enthusiastic
Able to communicate effectively, especially in a cross-functional environment
Experience in the design, development, and testing of knowledge assets as a technical documentation, courseware, or marketing writer
Proficiency with Microsoft Word, Excel, PowerPoint
Knowledge of multimedia creation and editing, using tools such as Articulate Rise, Techsmith Camtasia, Synthesia, Snagit, MS Visio, Adobe Photoshop, and Audacity
Familiarity with content curation tools and version management

Nice To Haves

Experience in the Supply Chain Management field
Experience in the software industry
AI tools experience
Localization knowledge

Responsibilities

Tap into well-honed skills in writing and curating content, to lead, create, contribute, and support curriculum development activities
Perform a needs analysis, plan outlines, and follow defined methodologies to develop content
Draft, edit, proof-read, and test online/offline materials such as; in-product help and technical documentation, training content (all audiences), customer case studies, corporate presentations, product videos, white papers, blog content, and so forth
Create training content that will be used in digital, self-paced, and in-person formats
Build training videos and eLearning on various topics (such as Maestro, supply chain management, sales, and customer stories)
Follow content, style, and theme templates for the more formal training assets, but also develop content where there is no template defined
May perform additional projects upon request