Co-op, Customer Data and Insights

Biogen • Cambridge, MA

1d

About The Position

This application is for a 6-month student role from July - December 2026. The US Customer Data & Insight (CD&I) are thought-partners responsible for understanding therapeutic area and brand performance by leveraging structured and unstructured data to generate actionable insights, inform strategy and customer understanding, and execute projects. The co-op will play a critical partnership role within the US Rare Disease team. The co-op will be a member of our Decision Sciences team- specifically under the Insights and Analytics function. The team is a direct partner with our rare disease therapeutic area. We partner with a variety of stakeholders (Brand Marketing, Field Execution, Advanced Analytics & Omnichannel, Patient Services) to build integrated US business insights and enable a culture of data-driven decision making with high quality and impactful analysis.

Requirements

• Experience in life science, marketing, technology or analytics preferred
• Digital savvy, strategic thinker with a passion for improving the patient and customer experience
• Adaptive and iterative work style with a tolerance for ambiguity & navigating complex challenges
• Strong analytics and problem-solving skills
• Established record of achievement and leadership
• Great communication skills in presentations, facilitation and written summary reports and the ability to interact well with all levels of management
• Process and result-oriented
• Genuinely curious, expansive thinker and immersive learner
• Legal authorization to work in the U.S.
• At least 18 years of age prior to the scheduled start date.
• Be currently enrolled in an accredited community college, college, university or skills program/apprenticeship.
• Master/ PhD Bachelor’s degree required
• Enrolled in an accredited Graduate program (preferably MBA or PhD)

Responsibilities

• Serve as key strategic thought partner for the US Brand team
• Collect, interpret and synthesize insights to generate actionable recommendations to Brand team
• Collaborate with cross-functional insights partners to support delivery of US brand leadership needs
• Manage patient or HCP market research projects end to end including defining the business need, requesting proposals from vendors, advising on research sample, monitoring field and designing read out plans
• Integrate clinical, patient and scientific data and secondary datasets to address key business questions related to commercial products and operational data
• Support monthly business review, brand performance measurement and review

Benefits

• Company paid holidays
• Commuter benefits
• Employee Resource Groups participation
• 80 hours of sick time per calendar year

What This Job Offers

• Career Level: Intern