Customer Insights Co-op

Greenheck Group•Schofield, WI

4d•Hybrid

About The Position

We are looking for a highly motivated student to join our team as an Customer Insights Co-op from May- December 2026. Greenheck Group is a dynamic, multi-branded international commercial HVAC manufacturer. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging projects, and exciting opportunities to explore your career path. The Customer Insights team drives high-value, high-impact work that keeps the voice of the customer at the center of decision-making. With a strong understanding of industry dynamics and customer workflows, we translate external insights into actionable guidance for the organization. Through daily collaboration with cross-functional partners, we ensure customer-informed decisions influence strategy, product, and operations across the business.

Requirements

Enrollment in a Bachelor’s degree program in Engineering, Business, Sales, Marketing or Computer Science
On track to graduate within 1 year or less.
Strong visual communication skills with the ability to organize and present information in a clear, user-friendly format.
Strong problem-solving and decision-making skills, with a Continuous Improvement mindset, as well as emotional intelligence and self-awareness.
Demonstrated ability in conflict resolution, team accountability, high engagement, adaptability, and resilience.

Responsibilities

Play a key role in developing high-impact digital projects that support engineers, sales teams, and internal stakeholders through innovative and user-focused solutions.
Assist in creating guided walkthroughs and digital help experiences within product selection software to improve usability, clarity, and user adoption.
Partner with engineering, IT, marketing, and sales teams to understand user needs and translate technical information into intuitive digital tools and resources.
Support the design and development of modernized training materials focused on HVAC and ventilation concepts for a variety of audiences.
Create visually engaging and easy-to-understand learning content that simplifies complex technical information and improves knowledge transfer.