Co-Op Custom Design Marketing

Nidec•Saint Louis, MO

About The Position

Assist Custom Design Marketing (CDM) team with technical review and data entry of NEMA frame and above NEMA frame industrial motors. Support marketing with data collection for market analysis based on quotes and orders generated from quotes. Learn and understand the engineering that goes into our products and how it relates to Product Management, Marketing, Sales and Customer Experience.

Requirements

Fluent in English written and spoken.
Conveys information clearly and effectively with writing reports, business correspondence and procedure manuals.
Must possess analytical skills.
Works well with Team or individually.
Must be a self-starter, curious and willingness to investigate and resolve issues and proactively suggests improvements.
Working for an Engineering Degree- Pre-Engineering Technically inclined.
Entering last two years of college.

Nice To Haves

Familiarity with electrical motor application preferred.
Prior Co-op Experience/Internship would be preferred.

Responsibilities

Provide technical support to Custom Design Marketing Team.
Assist CDM Team in Review of consulting engineer's technical specification and matching of the specification requirements to our product offering.
Cost Analysis of products and features.
Work with Marketing/Product management to update prices as needed.
Research, Monitor and post projects for Sales and CDM Team.
Identify personal training requirements to immediate supervisor.
Adheres to support workflow requirements to achieve Service Level Agreements.
Actively interact through e-mails and phone calls with Sales, Engineering and Product Management to resolve issues/problems.
Assist in data entry/ write-up of quotations for customers including detailed exceptions and/or clarifications to the specification.
Update historical dimensions prints into Engineering/CDM library.
Review quoting process SOPs.
Documentation-Interview team members and shadow quoting steps to write clear, step-by-steps SOPs for different quoting scenarios (ETOs, Stock-Conversion, Duplicate Motors, Project with specifications).
Standard quoting template update and maintenance-Propose a standardized version of quote template (including the comments and quote inclusions).
Assist Training Team Lead with "Lessons Learned" Internal Newsletter-Collects lessons from recent quoting/order issues, customer complaints, or project successes.
"Voice of the Customer" feedback review - Gathering and categorizing customer feedback from emails, can be creating surveys, or interview with Sales and relates to quoting, products offerings, and/or prices.
Document Control and Centralization Project - Assist in organizing shared drives;/documents.
Review and update files.
Motor Feature Cost Impact Analysis - Assist with Cost Analysis of new and existing products.
Stock/Conversion/ETO Motor Identifier Tool - Create a tool to identify if requested motor can be quoted as Stock, Conversion, and/or ETO.
NEMA and IEC motor design differences guide - Update presentations and create a simplified guide/file.
Researching and compare standards, frame sizes, and terminologies.