Co-Op Branch Teller (Students Only)
About The Position
This position is for High School students only. The Co-Op Branch MER is an entry level position within Belco’s Branch Network. This role is responsible for various in branch member service interactions, providing educational information on Belco products and services aligning solutions to member needs through successful referrals. Performs a wide variety of transactional deposits, withdrawals, processing loan payments, plastic cards, and miscellaneous transactions to serve Belco’s Membership in accordance with credit union policies and procedures, while upholding Quality, Service, and Brand Standards. Represents the credit union to its members in a courteous, professional and confident manner.
Requirements
- Current High School student.
- You must complete and pass the prescribed online compliance-specific Learning Management System courses.
Nice To Haves
- Cash handling and customer service experience is strongly preferred.
Responsibilities
- Enthusiastically supports the referrals and sales and service culture at Belco in every interaction with members and the public.
- Actively contributes to the team achievement of assigned departmental/branch and strategic goals.
- Provides efficient, prompt and accurate service in handling and processing a variety of member transactions in the branch or via telephone.
- Must be able to effectively handle cash, including large amounts, and maintain accurate and precise transactional records.
- Utilizes a consultative sales approach to seize opportunities to educate members and potential members about Belco products and services, cross-selling to match individual members’ needs with appropriate products and services to enhance the member relationship with the credit union.
- Responsible for maintaining current and accurate records of sales tracking results, via Synapsys and Lobby Tracker systems.
- Responsible for adhering to all security procedures relative to the handling of member cash transactions, security, and internal operating procedures. Must maintain member and employee confidentiality.
- Abides by Belco’s policies, procedures, standards, regulatory and compliance mandates.
- Embody Belco’s mission, vision, Belco’s Behavioral Expectations, and actively support the Brand “Belco Life”, within each interaction.
- Any other duties requested by the Assistant or Branch Managers
Benefits
- This position is not eligible for any benefit program.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
