Co-op

Leadec•Blue Ash, OH

5h•Onsite

About The Position

This position is to provide support for various operation and maintenance systems for the internal corporate environment and local users, as well as support for remote site networks that Leadec Corp administers.

Requirements

Ability to communicate with all levels of Leadec and customer employees.
Talking to others to convey information effectively.
Satisfying customers.
Willingness to deal with unexpected challenges or circumstances.
Defining problems and bring about viable solutions.
Readily initiating actions to meet or exceed the needs of the customer.
Team building, listening and trouble shooting skills.
Organizational and technical skills.
Knowledge of network and PC hardware - switches, routers, & hubs (Cisco, 3COM, Nokia, etc.) hard drives, memory, etc.
Knowledge of Microsoft Windows operating systems ('XP, Windows 7).
Knowledge of MS Office 2010 software package and various anti-virus solutions.
Travel to remote sites as necessary.

Responsibilities

Demonstrates the values and business principles of Leadec.
Works safely at all times.
Promote teamwork within the I/T group.
Assume daily support responsibilities and ensure backup and recovery of network data.
Provide support against outside intrusion & virus infection.
Data entry of equipment into the corporate Asset Maintenance system for non-staffed sites.
Support installation and configuration of Internet services for remote sites.
Perform hardware and software installations, updates and upgrades.
Provide troubleshooting support for PC and cell phone systems.
Assist in the setup and distribution PC's for internal and remote use.
Track and Update Internal I/T asset Database.
Execute unit and system testing of new software releases.
Document procedures to ensure that knowledge, skills and expertise are available to all users.
Work with outside vendors and consultants.
Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively.
All other duties as assigned by Leadec manager.