CNA, Orthopedics, Heywood Medical Group

Heywood Medical Group•Gardner, MA

12d

About The Position

Under the direction of management, a physician, and/or nursing staff, the CNA performs clinical and clerical functions that support patient care and medical office operations. Clinical work includes scheduling tests, collecting and recording patient health information and vital signs, rooming patients, supporting providers, helping manage schedules so providers remain on time, reviewing schedules, managing supplies, and carrying out other assigned duties. The CNA must learn and follow new standards and processes, participate in customer service and patient satisfaction initiatives, and complete assigned training. Clerical work includes answering phones, scheduling appointments, and providing patient education. The position prepares patients for physician visits, coordinates readiness for examinations, maintains and updates medical records with diagnostic results, supports clinicians with retrieval of patient information, and performs specified clinical measurements and testing. It also maintains medical and clerical supplies, prepares educational and clerical materials, supports infection-control procedures, and secures the building at daily closing. The schedule is 40 hours per week, days, 6:30 a.m.–5:00 p.m., Tuesday through Friday. The posted pay range is $20.00–$26.39. Final compensation depends on relevant experience, skills, qualifications, and internal equity.

Requirements

High school diploma or equivalent preferred.
Three years of experience preferred.
Experience working with electronic medical records strongly desired.
Excellent interpersonal skills and ability to work well as a team member.
Strong computer skills.
AHA BLS certification required, or must be obtained within six months of employment.
Active MA CNA license required.

Nice To Haves

High school diploma or equivalent.
Three years of experience.
Experience working with electronic medical records.

Responsibilities

Provide patient care under the direction of a licensed nurse and in accordance with applicable standards, protocols, and policies.
Collect basic health data as directed by a licensed nurse.
Assist patients with activities of daily living, including personal hygiene, toileting, nutrition, and ambulation.
Prioritize patient care appropriately and seek assistance or emergency intervention when needed.
Treat patients with dignity and support their positive self-regard.
Document pertinent patient information thoroughly, accurately, and promptly.
Maintain a clean and safe work environment and identify or remove safety hazards.
Communicate timely, thorough information about assigned patients to the supervising licensed nurse and other health care team members.
Participate in learning activities for self and colleagues, including educational programs, in-services, and orientation of new staff.
Identify patient-safety risks and opportunities to reduce health care errors, and report errors or incidents appropriately.
Prepare patients for physician clinic visits and coordinate readiness for examination, including obtaining and documenting vital signs, weight, and reason for visit, and placing patients in appropriately prepared exam rooms.
Maintain established supply levels; order and restock medical and clerical supplies and materials.
Create, copy, and distribute clerical materials and educational literature for health center activities.
Retrieve patient information and organize medical records with current results for physician review.
Obtain and post diagnostic results in medical records and complete diagnostic sheets, including coding for dictation.
Obtain EKG, pulse oximetry, and peak flow measurements, and apply appropriately sized splints and dressings.
Perform and document quality-control checks for urine glucose and protein testing and participate in performance-improvement activities as requested.
Prepare and package instruments for sterilization and change soaking solution according to infection-control policy.
Secure the building at daily closing, including locking medication cabinets and exit doors, checking windows and electrical equipment, and deactivating automatic handicap access at the main entrance.
Schedule tests and appointments, answer phones, provide patient education, support providers, and assist with schedule and task management.