CNA (PT Nights)

Boys Town•Omaha, NE

About The Position

Performs receptionist, certified nursing assistant (CNA), and supply management duties in a specified hospital unit, providing coverage to other hospital units as needed. The position follows a two-week rotating schedule: 24 hours during the first week and 36 hours during the second week, with weekend and holiday shifts shared on a rotating basis. The role combines patient-facing support, administrative work, unit coordination, and routine patient care. Duties include welcoming and directing visitors and patients’ family members; handling phone calls and inquiries; coordinating with physicians and hospital personnel; supporting patient chart preparation and electronic medical record processes; coordinating supplies and equipment; performing point-of-care testing and EKGs when indicated; and helping nurses with admissions, transfers, and patient care. The CNA also supports patient education, unit readiness, documentation, and coordination with Patient Access. The position requires maintaining confidentiality, communicating effectively with the healthcare team, demonstrating strong organizational and computer skills, and managing competing tasks in a high-stress, high-volume environment. Employees are expected to reflect Boys Town’s mission and contribute to a patient-centered, family-friendly, inclusive workplace.

Requirements

  • At least 16 years of age.
  • Current CNA certification.
  • Current BLS certification.
  • Experience using multiple computer systems, such as Microsoft applications and an electronic health record.
  • Ability to maintain strict confidentiality when handling protected health information and other sensitive information.
  • Ability to communicate effectively with members of the healthcare team.
  • Strong organizational skills and ability to multitask and prioritize in high-stress, high-volume environments.
  • Ability to use computers, office equipment such as copiers and scanners, and other equipment required for daily tasks.

Nice To Haves

  • High school diploma or equivalent.
  • At least one year of CNA experience.

Responsibilities

  • Direct visitors and patients’ family members, answer incoming calls and questions, and help physicians and hospital personnel locate patients or providers.
  • Perform administrative duties, including scanning patient charts as directed by Health Information Management and approving open and closed electronic medical record documents.
  • Assist in coordinating ancillary departments for patient care and handling incoming and outgoing mail.
  • Coordinate maintenance and repairs for Nurse’s Station equipment, such as copiers and fax machines.
  • Order office supplies under the Director’s direction; order and organize galley supplies; record refrigerator and freezer temperatures; and maintain a working relationship with the BTNRH Dietary Specialist.
  • Assist nursing staff with chart preparation and ensure patient rooms are set up for admissions the following day.
  • Stock supply carts and procedure carts in patient rooms and request additional supplies from Directors, Laboratory, and/or the operating room as necessary.
  • Contact physician offices to obtain required patient documents.
  • Perform point-of-care testing and EKGs as indicated.
  • Maintain charge capture, especially for billable supplies.
  • Use CNA skills to assist RNs with rooming patients, obtaining vital signs, and reviewing the Patient Handbook with parents.
  • Help coordinate patient transfers, including preparing transport carts.
  • Assist nursing staff with routine patient care, including feeding, bathing, ambulation, and making beds.
  • Organize the nursing station as needed and maintain downtime forms.
  • Follow hospital policies and procedures and assist with unit readiness for Joint Commission visits.
  • Work with Patient Access to register patients admitted to or transferring from the unit and, as needed, assist with patient discharge follow-up clinic appointments.
  • Maintain admission/discharge logbooks and census documentation where indicated.
  • Assist with special projects as assigned and provide patient care and education appropriate to the patient population served.
  • Serve as a role model by demonstrating behaviors that reflect the values and principles of the Boys Town mission.

Benefits

  • Reduced- to no-cost visits for employees and enrolled dependents for services performed by a Boys Town provider at a Boys Town location.
  • Pharmacy benefits with low- to zero-dollar co-pays on certain maintenance drugs.
  • No-cost mental health visits to an in-network provider.
  • 401(k) or Roth 401(k) with a generous employer match.
  • Tuition reimbursement.
  • Parenting resources from Boys Town experts.
  • Professional development opportunities.
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