CNA Scheduler

Hospice of the Valley•Phoenix, AZ

About The Position

The CNA Scheduler provides administrative support related to CNA scheduling for a designated clinical office. The role includes managing phone and email communication, scheduling CNAs, entering scheduling and assignment information accurately and on time, and communicating relevant information to appropriate staff. The position requires professional conduct, teamwork, and ongoing maintenance of professional skills. Hospice of the Valley is a mission-driven, not-for-profit hospice care organization serving the Phoenix metropolitan area since 1977. It describes a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and meaningful work. The organization offers orientation, training, and development opportunities.

Requirements

  • High school diploma or equivalent experience.
  • At least two years of medical field or office experience.
  • Ability to work effectively in a team environment.
  • Excellent communication and customer relations skills to interact with others in a helpful, cooperative, and effective manner.
  • Ability to give and follow written and oral instructions.
  • Skill in organizing and prioritizing work and managing multiple tasks and assignments.

Nice To Haves

  • Familiarity with basic medical terminology.
  • Scheduling experience is strongly preferred.

Responsibilities

  • Manage phone and email communication effectively and efficiently.
  • Perform CNA scheduling.
  • Enter CNA schedules and assignments accurately and in a timely manner.
  • Communicate relevant and timely information to appropriate staff.
  • Maintain and enhance professional skills.
  • Adhere to high standards of personal and professional conduct.

Benefits

  • Medical, dental, and vision plans.
  • Generous paid time off.
  • Matching 401(k).
  • Tuition assistance.
  • Award-winning wellness program.
  • Employee recognition and rewards.
  • Comprehensive orientation, training, and development opportunities.
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