CNA Scheduler/Staff Development Coordinator

Advanced Health Care of Landerhaven • Mayfield Heights, OH

3d • Onsite

About The Position

The CNA Scheduler/Staff Development Coordinator supports resident-centered care by coordinating CNA staffing and assignments and supporting and monitoring onboarding and required training. The position serves as a resource to CNAs and works closely with the Director of Nursing, charge nurses, nursing leadership, Human Resources, and other departments.

The role coordinates CNA coverage, reviews staffing needs and schedule variances, and escalates staffing or competency concerns to nursing leadership. It also coordinates CNA orientation, check-ins, in-services, skills tracking, and education, and provides or coordinates coaching and competency follow-up within the employee’s scope of practice and under licensed nursing leadership. The position includes directing CNA care and resident support.

This is a full-time weekday position, Monday through Friday, with 8-hour shifts. Work is performed in a medical setting with frequent interaction with residents, families, and healthcare staff.

Requirements

• Current certification as a Nursing Assistant/CNA in the state where work is performed, maintained in good standing.
• Working knowledge of CNA duties, resident rights, activities of daily living, infection prevention, safe transfers, meal assistance, documentation, and long-term-care practices.
• Ability to organize schedules, prioritize competing needs, follow through on assigned actions, and meet deadlines.
• Strong communication and interpersonal skills, including the ability to teach, coach, motivate, and provide respectful feedback.
• Ability to build rapport with residents, families, CNAs, nurses, and other team members with a compassionate and professional demeanor.
• Basic computer skills and ability to learn scheduling, electronic health record, documentation, training, and other facility systems.
• Ability to recognize problems, communicate them promptly, and seek assistance when an issue falls outside the position’s authority or scope of practice.
• Commitment to resident-centered care, confidentiality, ethical conduct, teamwork, and continuous improvement.
• Ability to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, stretch, twist, use hands and fingers, handle equipment, and move throughout the facility.
• Ability to stand and walk for extended periods and respond promptly to resident needs or emergent situations.
• Ability to assist with resident mobility, transfers, positioning, and activities using proper body mechanics, lift equipment, and assistance as required.
• Ability to exert physical force to lift, push, pull, or carry objects and safely assist residents, consistent with facility policy and reasonable accommodation requirements.
• Required vision includes near, distance, peripheral, and depth perception, with ability to adjust focus.
• Ability to maintain regular attendance and punctuality and remain calm and effective in high-stress situations.
• Ability to cope with the physical and emotional demands of working with residents who may have complex healthcare needs.

Nice To Haves

• Previous CNA experience in a skilled nursing, long-term care, rehabilitation, or similar healthcare setting.
• 1–2 years of experience with CNA scheduling, orientation, staff coaching, competency tracking, or education.
• Current CPR/First Aid certification, or completion within the timeframe required by facility policy, preferred or required as applicable.

Responsibilities

• Review daily CNA schedules, assignments, and staffing needs.
• Coordinate CNA coverage and assignment changes with nursing leadership to support appropriate staffing throughout each shift.
• Review next-day discharges, nursing needs, admissions, and other known schedule variances, and communicate approved modifications to appropriate team members.
• Maintain accurate information about CNA availability, orientation status, training needs, and scheduling restrictions.
• Escalate unresolved staffing risks, assignment concerns, or competency gaps to nursing leadership.
• Coordinate and support newly hired CNA orientation, including schedules, check-ins, assigned training, and required onboarding activities.
• Conduct or coordinate new-hire and weekly check-ins and in-training follow-up; document concerns, progress, and next steps.
• Review CNA skills checklists against the training schedule, identify incomplete items, and submit completed materials to Human Resources or the designated record location.
• Coordinate required in-services and maintain a current calendar of education topics.
• Provide or coordinate education on resident safety, infection prevention, documentation, meal assistance, resident rights, dignity, privacy, call-light response, and other CNA responsibilities.
• Provide hands-on demonstration, coaching, and competency follow-up within the employee’s scope of practice and under licensed nursing leadership.
• Assess learning needs through observation, documentation review, check-ins, and feedback from residents, families, CNAs, and nurses.
• Monitor the effectiveness of education and coaching; communicate recurring issues and recommend additional education or process improvement.
• Serve as a positive resource and mentor to CNA staff, maintain professional boundaries, and refer clinical questions or changes in resident condition to licensed nursing staff.
• Direct CNA care and resident support.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed