CNA-Med Asst-Surgery Scheduler - Part Time - Days

Nebraska Methodist Hospital•Omaha, NE

27d•Onsite

About The Position

This position prepares exam rooms and equipment to facilitate patient treatment and examination. The role involves scheduling patient appointments, surgical procedures, and diagnostic procedures. Additionally, it includes providing patients with instructions regarding their procedures and ensuring an efficient, patient-friendly workflow to deliver quality care.

Requirements

High school diploma or General Educational Development (GED) required.
Completion of the 75 or 120 hour Nurse Aide/Nurse Assistant program and active on the Nebraska DHHS Nurse Aide Registry or Iowa Direct Care Worker Registry, OR completion of two (2) semesters of clinical practice in an accredited nursing program, OR Medical Assistant diploma from an accredited program required.
Participates in mandatory in-services and continuing education programs as mandated by policies and procedures/external agencies and as directed by supervisor.
Current American Heart Association Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
Pleasant personality and courteous manner imperative.
Ability to work under stress and distractions.

Nice To Haves

Two (2) years college preferred.
Previous Medical Assistant/surgery scheduling experience preferred.

Responsibilities

Prepares exam rooms and medical equipment according to physician protocol.
Independently manages all ordering, stocking, and supplying of medical supplies for the clinic.
Independently manages all equipment sterilization needs for the department.
Maintains work areas to ensure healthy environment conditions by stocking, cleaning, and organizing equipment and rooms.
Prepares patient for provider exam by updating medical records, checking vital signs, obtaining medical information, and documenting tests/procedures in Cerner.
Covers front desk requirements of the clinic as needed, including answering phones, assisting with intake, scheduling, and managing medical records.
Performs telephone triage to determine patient needs by recording and reporting patient condition to the provider and advising the patient based on provider instructions.
Handles prescription renewal/inquiries to facilitate patient care by discussing pharmacy questions with providers and relaying information to the pharmacy.
Provides patient and family education material and recommends appropriate community resources at the direction of the physician.
Schedules patients for surgery/diagnostic testing by receiving surgery information from providers, coordinating patient, insurance, and hospital schedules.
Maintains doctor's surgery/office schedules by calculating necessary surgery room time and turnaround time.
Handles the surgery/diagnostic testing process to ensure accuracy by providing all information to the hospital and offices for patient pre-certification and registry.
Notifies patients of surgery/diagnostic time and location and preparatory information.
Schedules patient for all preoperative testing and physicals.
Ensures all preoperative information relayed by specialists/primary care physicians is completed and within normal limits for surgery.
Confirms and documents all surgery instructions with the patient.
Notifies all consulting and referring physicians of procedures.
Assists providers by assisting with patient treatment such as office biopsies and aspirations, handling of samples, requisitions, and documenting according to standard procedures.
Performs and documents quality control activities.
Enters and maintains a patient database that tracks individual patients and their personal history staging information.
Enters and maintains database for noninvasive breast cancer patients including compliance with National Comprehensive Cancer Network (NCCN) guidelines.
Enters and maintains database for invasive breast cancer patients including compliance with NCCN guidelines.
Member of Breast Leadership Program, attends meetings and assists in maintaining National Accreditation Program for Breast Centers (NAPBC) accreditation.
Compiles, enters, and maintains survivorship database including compliance with NCCN and NAPBC guidelines.