CMS Product & Program Manager, L4B

Logitech•Doral, NY

3d•$114,000 - $155,000•Hybrid

About The Position

The CMS Product & Program Manager oversees the management, configuration, and support of key enablement initiatives and systems. This position is responsible for administering the Content Management System and coordinating efforts across related platforms, such as the CRM and LMS. Success in this role requires a team-oriented approach, a proactive mindset, and strong communication skills. At Logitech, thriving in this environment means acting with urgency, voicing ideas, making decisive choices, and driving continuous improvement.

Requirements

5+ years in sales enablement with a focus on managing platforms cross functionally
Experience managing CMS and LMS platforms, Seismic and Adobe Learning Management preferred
Experience with CRM platform Salesforce
Strong collaboration skills to work effectively within a team
Collaborative and able to work cohesively with members of the Logitech sales, marketing, and adjacent departments.
High degree of persistence and follow-through
Flexibility in scheduling, adjusting to changing business needs
Demonstrated ability to apply a project management mindset to bridge technical IT requirements with business use cases, including leading user acceptance testing (UAT) and facilitating cross-functional training.
Experience managing and tracking processes and tasks in Asana and JIRA for use case tickets with IT
Excellent communication skills; ability to express thoughts logically and succinctly
Experience working across multiple geographic regions
Bachelor’s Degree and/or related experience

Nice To Haves

Industry certifications a plus

Responsibilities

Configure content management system, CMS, settings and workflows to meet organizational needs
Manage complex workstreams, coordinate across global matrixed teams, and ensure that CMS enhancements and feature releases are delivered on time and align with business objectives
Help define and maintain expectations for common CMS admin requests, support issues, reporting needs, and enhancement requests
Manage user group/role permissions and configurations to auto assign users to said user groups or roles across the CMS and learning management system, LMS
Provide weekly status reports of requests and bugs (opened, in progress, resolved) for the CMS and LMS
Design and generate tailored CMS and LMS reports for various business groups based on specific needs (e.g., content usage, training completion, system access)
Possess organizational skills necessary to lead user acceptance testing and bridge the gap between technical IT requirements and practical sales business use cases
Ensure compliance with company security policies, data privacy and brand standards