CMF Area Manager
About The Position
The CMF Area Manager leads a team typically comprised of sales, technical support, application experts, and product support field personnel. The role drives increased customer loyalty throughout a designated industry and delivers business plan sales and market-share targets for company products in an industry segment or market. The manager develops sales and marketing plans, manages merchandising plans, and oversees customer satisfaction, product and commercial issues, and service goodwill spending across products in the segment. The role also leads identification of selling opportunities, customer satisfaction improvements, and stronger business relationships. The position is with Cat Financial, a subsidiary of Caterpillar Inc. Cat Financial provides financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts, and services, and serves customers globally. This position must be performed onsite five days per week at the Nashville main office, Tucson, Arizona, or the Canada office. Visa sponsorship is not available. The posted salary range is $165,948 to $265,524. Employment offers are conditioned on successful completion of a drug screen.
Requirements
- Degree or equivalent experience desired.
- Extensive experience in customer focus, industry knowledge, decision making and critical thinking, effective communications, negotiating, and value selling.
- Advanced relationship management skills.
- Working knowledge of business development.
Responsibilities
- Lead a team of sales, technical support, application experts, and product support field personnel to drive customer loyalty in the designated industry.
- Deliver business plan sales and market-share targets for company products within an industry segment or market.
- Develop sales and marketing plans and manage merchandising plans to achieve business plan targets for products and services.
- Manage product and commercial issues to ensure customer satisfaction.
- Oversee service goodwill spending on all products within the industry segment.
- Lead the identification of selling opportunities, improvement of customer satisfaction, and enhancement of business relationships.
Benefits
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
