CMA | FT | Weekdays | Le Bonheur Outpatient | Memphis

Methodist Le Bonheur Healthcare•Covington, NY

21h•Onsite

About The Position

Provides care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provide patient care and provide patients with information. Provides mentoring for Level I Medical Assistants in the same physician office. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Provides care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provide patient care and provide patients with information. Provides mentoring for Level I Medical Assistants in the same physician office. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values. What you will do Proactively assists patients throughout the visit as needed, accompanies patients to the exam/procedure room. Responds to patient needs in a professional and friendly manner. Performs clerical activities related to patient care such as scheduling appointments and Diagnostic Imaging exams, lab call backs, prior authorizations, retrieving medical histories, filling out patient paperwork and forms and answering and returning phone calls. Collects and records patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about the presenting and previous conditions. Records pertinent patient information, surgical history, reviews systems, past medical history, social history, medical management including but not limited to allergies, etc. May assist with physical examination preparations. Performs EKGs, removes sutures/ staples, and changes sterile and non-sterile dressings as directed. Effectively collects and prepares specimens for laboratory analysis utilizing non-invasive techniques, including urine, sputum and stool. Assists with undressing, cleansing and positioning patients for specific procedures. Perform skin tests and venipuncture of skin for purpose of withdrawing blood. Administers medication and immunizations under the direction of the physician or advanced practice provider. May authorize prescription refills and provide prescription information to pharmacies ordered and authorized by a physician or advanced practice provider. Administers first aid or cardiopulmonary resuscitation in an emergency. Prepares and cleans exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Ensures instruments are cleaned and sterilized and contaminated supplies are properly disposed. Prepares orders, sorts, stores, and restocks supplies for exam/procedure room. Duties may include ordering and maintaining stock of supplies. Provides patient education and instructions under the authorization of the supervising physician. Performs other duties as assigned or requested. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community. Within any role at Methodist Le Bonheur, you can play a rewarding and fulfilling part in helping us provide high-quality, innovative and compassionate care to the people of Memphis and the Mid-South. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Our goal is to improve every life we touch, including our Associates. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South, and we value the dedicated individuals who play such a crucial role in helping us fulfill our mission. With Methodist Le Bonheur, you’ll be recognized and rewarded, treated with respect and given many opportunities to learn, grow and build a fulfilling career. Because we’re not at our best until you are at yours.

Requirements

High School Diploma or Equivalent
Medical Assistant or similar 3-5 years
HEARTSAVER - American Heart Association
NCCT Medical Assistant - National Center for Competency Testing
Strong written and verbal communication skills with the ability to work with patients, patient families and physicians in a tactful and professional manner.
Satisfactorily completes applicable competency assessments and skills checklist for Level 2; demonstrates proficiency in all measured areas.
Ability to begin the patient visit with eye contact, smile and greeting, while using the patient’s name.
Ability to work independently and as part of a multidisciplinary team.
Successful completion of assigned training and development programs for the role within the mandated time frame.
Performs computer skills demonstrated by successful navigation of the EMR with appropriate documentation.
Demonstrates ability to review computer reports following evidenced based guidelines.
Demonstrated proficiency in motivational interviewing and teach back method techniques.
Ability to act quickly in emergency situations.

Nice To Haves

Technical Degree or Diploma Medical Assistant
AMT Registered Medical Assistant - American Medical Technologists
Certified Clinical Medical Assistant - National Healthcareer Association
Nationally Certified Medical Assistant - National Association of Health Professionals
AAMA Certified Medical Assistant - The American Association of Medical Assistants
BASIC LIFE SUPPORT - American Heart Association

Responsibilities

Proactively assists patients throughout the visit as needed, accompanies patients to the exam/procedure room.
Responds to patient needs in a professional and friendly manner.
Performs clerical activities related to patient care such as scheduling appointments and Diagnostic Imaging exams, lab call backs, prior authorizations, retrieving medical histories, filling out patient paperwork and forms and answering and returning phone calls.
Collects and records patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about the presenting and previous conditions.
Records pertinent patient information, surgical history, reviews systems, past medical history, social history, medical management including but not limited to allergies, etc.
May assist with physical examination preparations.
Performs EKGs, removes sutures/ staples, and changes sterile and non-sterile dressings as directed.
Effectively collects and prepares specimens for laboratory analysis utilizing non-invasive techniques, including urine, sputum and stool.
Assists with undressing, cleansing and positioning patients for specific procedures.
Perform skin tests and venipuncture of skin for purpose of withdrawing blood.
Administers medication and immunizations under the direction of the physician or advanced practice provider.
May authorize prescription refills and provide prescription information to pharmacies ordered and authorized by a physician or advanced practice provider.
Administers first aid or cardiopulmonary resuscitation in an emergency.
Prepares and cleans exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
Ensures instruments are cleaned and sterilized and contaminated supplies are properly disposed.
Prepares orders, sorts, stores, and restocks supplies for exam/procedure room.
Provides patient education and instructions under the authorization of the supervising physician.
Performs other duties as assigned or requested.
Provides mentoring for Level I Medical Assistants in the same physician office.