Radiology Clerk | FT | Mid-shift | Le Bonheur Children's | Memphis

Methodist Le Bonheur Healthcare•Memphis, TN

22h•Onsite

About The Position

The Radiology Clerk is responsible for various clerical duties in Radiology Services such as greeting and directing patients, answering telephones, receiving and entering exam requests and other data, and processing imaging requests. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

Requirements

No Education Required
Administrative or clerical 1-3 years
Proven record of providing excellent customer service.
Working knowledge at basic proficiency level for windows-based software applications.
Skill and proficiency in oral and written communication including spelling, grammar, punctuation, and composition.
Excellent interpersonal skills.
Proficient in use of basic office equipment; multi-line phones; and data entry.
Ability to learn, synthesize and maintain up-to-date working knowledge of the department, personnel, and changing technology.
Ability to perform computerized data collection and entry and to navigate in a windows environment.
Ability to organize tasks and maintain control of work flow.
Demonstrated ability to resolve routine problems using policies and procedures.

Responsibilities

Pull orders from TRACE for current and future appointments.
Coordinates and participates in activities relating to the retrieval and distribution of x-ray images/films, CD burning, and importing CDs ensuring adherence to procedures and policies.
Communicates daily via telephone, fax, email to physicians, referring physicians, physician offices, and patients.
Courteously greets Associates, visitors and other customers; determines their needs and provides information or directs them to the appropriate person.
Answers the telephone and screens calls in a timely, courteous manner. Obtains information required for response to the caller. Direct calls as appropriate to other parties, and/or takes accurate messages.
Sorts, prepares, and delivers incoming/outgoing mail.
Orders and maintains supplies, materials, equipment, etc., for the department. Monitors utilization of materials and office supplies, orders supplies to ensure adequate inventory, and ensures adherence to budget.
Monitors condition of office equipment and common areas and takes personal responsibility to resolve problems in a timely manner.
Maintains filing systems by receiving, sorting, and distributing documents for filing; create files and records as necessary using judgment and knowledge of office requirements, updating files and records and retrieving and storing files as needed.
Demonstrates professional work behavior and customer service routinely in all interactions.
Performs other job functions as assigned or requested.

Benefits

Associates are passionate about what they do, the service they provide and the patients they serve.
We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living.
We see each day as a new opportunity to make a difference in the lives of the people in our community.
Within any role at Methodist Le Bonheur, you can play a rewarding and fulfilling part in helping us provide high-quality, innovative and compassionate care to the people of Memphis and the Mid-South.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Our goal is to improve every life we touch, including our Associates.
For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South, and we value the dedicated individuals who play such a crucial role in helping us fulfill our mission.
With Methodist Le Bonheur, you’ll be recognized and rewarded, treated with respect and given many opportunities to learn, grow and build a fulfilling career.
Because we’re not at our best until you are at yours.