CMA - Care Connections - Part-Time

Mercy Cedar Rapids•Saint Paul, MN

About The Position

This position supports Mercy’s philosophy of patient-centered care by performing administrative and clinical duties in an outpatient setting, including limited medication administration. The role works with the RN to assist with patient care and flow and supports front-office functions at the Care Connections Clinic.

Requirements

Certified Medical Assistant certification is required.
Education sufficient to obtain Medical Assistant certification.
Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training is required; certification of completed training must be submitted to Human Resources before the start or transfer date.
Knowledge of administrative and clinical functions in a physician office setting.
For the Healing Center: general knowledge and understanding of anatomy, the diagnosis process, pharmacology (including drug classifications, side effects, and interactions), physiology, lab values, sterilization techniques, and safe medication administration.
For Mercy Center for Memory Health: adaptability in communicating with the Memory Clinic population, including adults and people living with dementia; ability to connect and communicate with care partners; and knowledge and use of Microsoft Word, Excel, and PowerPoint.

Nice To Haves

One year of experience working in a medical office setting is preferred.
Dementia knowledge is preferred for Mercy Center for Memory Health.

Responsibilities

Administer oral, subcutaneous, and intramuscular medications under the direct supervision of a Registered Nurse, demonstrating basic knowledge of medication purpose, side effects, and administration procedures.
Accurately measure patient statistics, including vital signs, height, and weight.
Manage room turnover and patient flow.
Collect health histories and medication lists.
Escribe orders.
Prepare patients for physician examinations.
Instruct patients as directed by the RN or physician.
Perform office duties, including triaging phone calls and obtaining medical records.
Practice standard precautions.
Maintain room inventory and order office and clinical supplies and instruments.
Follow Mercy safety guidelines and job-specific safety responsibilities, and promptly report unsafe conditions, situations, incidents, and injuries.
Work with the RN to assist with patient care and flow.
Assist front-office staff with duties such as scanning and scheduling patients.
Answer phone calls.
Complete insurance authorizations as indicated for patient medications or other medical needs.
Use Cover My Meds and DPMP as indicated.