CMA/LPN Family Medicine

Southwest Health•Platteville, WI

17h•Onsite

About The Position

The CMA or LPN will assist with various patient duties including; assessing patient needs, answering questions, providing patient care; rooming patients, taking vitals and histories, giving injections, assisting with phone triage under the direct supervision of a RN or provider, assisting with procedures, administering medications, patient education and other duties as assigned. This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Performs reception, scheduling, and admitting functions in the Clinic. Utilizes on-line scheduling system to schedule patients for follow-up appointments in the Clinic. Makes necessary contacts to schedule patients for follow-up tests, procedures, or appointments in other departments and/or other health care facilities. Produces and completes demographic information forms, patient history forms, and billing forms as appropriate for each physician/provider. Performs outpatient registration for clinic patients who are being referred for diagnostic studies on the day of their clinic visit. This would include entering data into billing system, producing out-patient registration form(s), charge labels, name band, etc. Enters patient charges into the billing system. Assists with obtaining necessary signatures on appropriate admissions and/or consents for treatments. Assists Patient Financial Services department to insure prior authorization requirements are met for upcoming procedures as appropriate. Screens telephone calls related to patient care and evaluates according to the protocols set forth by the provider. Discusses with the provider when indicated. Assumes primary responsibility for providing patient teaching / instruction for their follow-up appointments and diagnostic studies, etc. Provides patients with documentation and ensures patients understand the preparation protocols they are to follow for any upcoming procedures. Adheres to Southwest Health’s value-based behavior standards. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy. Performs other duties and responsibilities as requested or required.

Requirements

One to two years’ experience in a clinic or hospital setting is preferred
Basic Life Support (BLS) certification required or able to complete immediately after hire
CMA- Certification through AAMA, CCMA, AMT (registered), ARMA, or NCMA is required within three months of hire
LPN- Must be a graduate of an accredited nursing school with completed licensure requirements of the State of WI for an LPN
Knowledge of basic office procedures, equipment, and computer systems preferred
Familiarization with medical terminology
Phlebotomy experience preferred

Responsibilities

Assisting with various patient duties including assessing patient needs, answering questions, providing patient care
Rooming patients, taking vitals and histories
Giving injections
Assisting with phone triage under the direct supervision of a RN or provider
Assisting with procedures
Administering medications
Patient education
Performs reception, scheduling, and admitting functions in the Clinic
Utilizes on-line scheduling system to schedule patients for follow-up appointments
Makes necessary contacts to schedule patients for follow-up tests, procedures, or appointments in other departments and/or other health care facilities
Produces and completes demographic information forms, patient history forms, and billing forms
Performs outpatient registration for clinic patients who are being referred for diagnostic studies on the day of their clinic visit
Enters patient charges into the billing system
Assists with obtaining necessary signatures on appropriate admissions and/or consents for treatments
Assists Patient Financial Services department to insure prior authorization requirements are met for upcoming procedures
Screens telephone calls related to patient care and evaluates according to the protocols set forth by the provider
Assumes primary responsibility for providing patient teaching / instruction for their follow-up appointments and diagnostic studies
Provides patients with documentation and ensures patients understand the preparation protocols they are to follow for any upcoming procedures
Adheres to Southwest Health’s value-based behavior standards
Understands and adheres to Southwest Health compliance and HIPAA standards
Performs other duties and responsibilities as requested or required