CMA Facilities Manager

Associa•Atlanta, GA

9d•Onsite

About The Position

The CMA Facilities Manager performs maintenance and repairs on community buildings, equipment, facilities, and grounds, and supervises contractors hired for major building-system repairs and maintenance. The role provides customer service to homeowners, residents, and staff; reports to the Community Association Manager and Board of Directors; and interacts with residents daily. The position is responsible for the upkeep of the entire community, including completing work orders, ordering materials, checking equipment, overseeing outside vendors, and performing minor repairs and routine pool maintenance. It also includes maintaining tools, equipment, work areas, safety records, and maintenance records; coordinating with pest-control and animal-control contractors; and responding to emergency calls promptly, including at night and on weekends. This is an onsite role. The regular schedule is Monday through Friday and may include weekends and holidays. Employees may be exposed to outdoor weather, noise, dust, odors, heat, cold, and heavy loads. The work involves being active for much of the day, including sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, moving objects weighing up to 50 pounds, and climbing stairs. Closed-toe, non-slip shoes are required.

Requirements

High school diploma or equivalent.
At least 2 years of previous experience in a maintenance management role.
Five years of relevant verifiable work experience is preferred.
Certified Pool Operator (CPO) certification is required.
Verifiable experience maintaining pools, boilers, and chillers or cooling towers.
Knowledge and experience using basic hand and power tools and equipment for repairs and maintenance.
Basic knowledge of building, plumbing, and electrical codes.
Experience with Microsoft Office, maintenance scheduling software such as Building Link, My Building, or Concierge Plus, inventory software, and CMS maintenance recordkeeping.
Ability to read, analyze, and write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from homeowners, Association board members, and a supervisor.
Ability to perform mathematical calculations involving figures and amounts such as percentages, area, circumference, and volume.
Ability to follow written, oral, or diagrammed instructions and handle problems involving several concrete variables in standardized situations.
Ability to remain calm in emergency situations.
Understanding of safe working practices and health and safety regulations.
Good verbal communication and customer service skills, and a clean, professional appearance.
Reliable transportation to and from work and availability to respond promptly to emergency calls.
Must be at least 18 years old and pass a drug test and background check.
Must be responsible, honest, reliable, flexible, and able to work a varied routine.
Must be reasonably fit and able to remain active for most of the workday, lift and move objects weighing up to 50 pounds, and climb several flights of stairs if necessary.
Valid driver's license with a clean driving record of at least 3 years.

Nice To Haves

Additional education or certifications in facility management or related fields.
HVAC certification or license.
Plumbing certification or license.
Five years of relevant verifiable work experience.

Responsibilities

Provide excellent customer service to homeowners, residents, and staff.
Maintain buildings and grounds throughout the community.
Review work orders, order materials, and complete work professionally using applicable trade skills.
Check equipment for proper working condition and report damage or malfunctions to the Community Association Manager.
Oversee the progress of outside contractors and vendors.
Complete minor repairs involving lighting, grounds, cleaning and minor janitorial work, plumbing, electrical systems, drywall, landscaping, doors, windows, locks, painting, and signage.
Perform routine pool services and maintenance and maintain related records.
Pressure wash paths, drives, sidewalks, brick steps, wood decks, and siding.
Keep the Maintenance Technician's office and work areas organized, clean, and safe.
Maintain an inventory of tools and equipment, return tools to their proper locations, and report missing equipment.
Coordinate with insect-control and animal-control contractors and supervise other contractors or vendors as requested.
Maintain Material Safety Data Sheet records for materials used on the property.
Maintain extensive maintenance records using CMS and other relevant systems.
Respond to emergency duties on a call-out basis, including nights and weekends.
Use personal initiative to attempt to solve problems before bringing them to the Association Manager's attention.
Practice safety standards and meet reasonable deadlines.