CMA Facilities Manager

Community Management Associates•Atlanta, GA

8d•$75,000•Onsite

About The Position

Performs maintenance and repairs on buildings, equipment, facilities, and grounds, while supervising contractors hired by the Association for major building-system repairs and maintenance. Provides customer service to homeowners, residents, and staff; reports to the Community Association Manager and Board of Directors; and interacts with residents daily. The role is based onsite and is scheduled Monday through Friday, though work may include weekends and holidays. Emergency duties may be required on a call-out basis at night or on weekends. The position maintains the community’s buildings and grounds, completes work orders and minor repairs, checks equipment, oversees contractors and vendors, performs routine pool services and recordkeeping, and maintains tools, work areas, inventory, and Material Safety Data Sheet records. The work involves a varied routine, outdoor exposure, physical activity, and adherence to safety practices. Compensation is up to $75,000 annually, depending on experience.

Requirements

High school diploma or equivalent.
At least 2 years of previous experience in a maintenance management role.
Five years of relevant verifiable work experience preferred.
Ability to read, analyze, and write reports, business correspondence, and procedure manuals, and to present information and respond to questions from homeowners, Association board members, and the supervisor.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to follow written, oral, or diagrammed instructions, address problems involving several concrete variables in standardized situations, and remain calm in emergencies.
Experience with Microsoft Office, maintenance scheduling software such as Building Link, My Building, or Concierge Plus, inventory software, and extensive maintenance recordkeeping using CMS.
Knowledge and experience using basic hand and power tools and other equipment used for repairs and maintenance.
Basic knowledge of building, plumbing, and electrical codes.
Verifiable pool, boiler, and chiller/cooling tower maintenance experience.
CPO certification required.
Understanding of safe working practices and health and safety regulations.
Good verbal communication and customer service skills, a professional appearance, and the ability to remain calm in emergencies.
Reliable transportation to and from work and availability to respond promptly to emergency calls.
At least 18 years of age; must pass a drug test and background check.
Responsible, honest, and reliable, with the ability to work a flexible schedule and adapt to a varied routine.
Valid driver’s license and a clean driving record of at least 3 years.
Reasonable fitness and ability to remain active for most of the workday, lift and move objects weighing up to 50 pounds, and climb several flights of stairs if necessary.
Ability to work outdoors in inclement weather and in conditions involving noise, dust, odors, heat, cold, and heavy loads or lifting.
Must wear closed-toe, non-slip shoes and maintain a clean, professional appearance; minimal jewelry or accessories are required for safety and efficiency.

Nice To Haves

Additional education or certifications in facility management or related fields.
HVAC certification or license.
Plumbing certification or license.

Responsibilities

Provide excellent customer service to homeowners, residents, and staff, and interact with residents daily.
Report to the Community Association Manager and Board of Directors.
Care for and maintain buildings and grounds throughout the community.
Review work orders, order materials, and complete assigned work professionally using trade skills.
Check equipment for proper working condition and report damage or malfunctions to the Community Association Manager.
Oversee the progress of outside contractors and vendors.
Complete minor repairs involving lighting, grounds, cleaning and minor janitorial work, plumbing, electrical systems, drywall, landscaping, doors, windows, locks, painting, and signage.
Perform routine pool services, maintenance, and recordkeeping.
Pressure wash paths, drives, sidewalks, brick steps, wood decks, and siding.
Keep the Maintenance Technician’s office and work areas organized, clean, and safe.
Maintain an inventory of tools and equipment, return tools to their proper locations, and report missing equipment to the Community Association Manager.
Assist the Community Association Manager by coordinating with insect/pest control and animal control contractors and supervising other contractors and vendors as requested.
Maintain Material Safety Data Sheet records for materials used on the property.
Perform emergency duties on a call-out basis at night and on weekends.
Respond promptly to emergency calls.
Practice safe working standards and meet reasonable deadlines.