Clubs In Seat Server

Compass Group • Detroit, MI

1d • Onsite

About The Position

This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The position requires greeting guests warmly, taking orders accurately, and delivering food promptly and professionally while adhering to safe food handling and sanitation standards. The server must demonstrate a complete understanding of menu items, ingredients, and potential allergens, and be able to advise guests on food and beverage pairings. Communication with back-of-the-house staff is crucial for order accuracy and accommodating special requests. The role also involves cash handling, maintaining a clean and safe environment, and addressing guest complaints promptly. Additionally, the server will be responsible for setting up and maintaining the dining room, operating various equipment, and collaborating with other departments for special events.

Requirements

• Demonstrates complete understanding of menu items and ingredients.
• Ability to advise guests on appropriate combinations of food and drinks when requested.
• Ability to accommodate reasonable requests and note preferences.
• Knowledge of specialized diets and allergens (as needed).
• Exceptional communications skills.
• Ability to get along well with others.
• Flexibility and patience when communicating with guests and staff.
• Ability to follow proper cash-handling procedures.
• Ability to promote a clean, safe and neat environment for guests.
• High level of sensitivity and confidentiality regarding personal or medical information.
• Ability to promptly address complaints or issues and relay relevant information to supervisor.
• Ability to operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Ability to work with staff of other departments to perform job duties during special events and functions.

Nice To Haves

• Florida Level 2 background screening may be required for certain positions.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Benefits

• Instapay (early access to your wages)
• High interest savings through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program
• Paid time off benefits information available for Washington State, Maryland, or Remote positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed