Clubhouse Manager (River Landing)

KinturaColfax, NC
Onsite

About The Position

This role is responsible for overseeing the daily operations, strategic planning, and quality control of the clubhouse’s food and beverage department. The position balances hands-on hospitality, staff management, financial oversight, and event coordination to elevate the resident and guest experience. The ideal candidate will have 5-8 years’ related experience in an upscale environment (Private club, resort and/or hospitality experience).

Requirements

  • 5-8 years’ related experience in an upscale environment (Private club, resort and/or hospitality experience).

Responsibilities

  • Oversee daily bar and dining service, including inventory management (spirits/wine) and curated beverage programs.
  • Maintains high standards for food service, ambiance, safety, sanitation, and facility maintenance.
  • Establishes and enforces departmental policies, standard operating procedures (SOPs), and performance metrics.
  • Regularly greets residents and guests to monitor service quality firsthand.
  • Resolves customer complaints efficiently and collaborates with the Dining Director on corrective actions.
  • Develop innovative initiatives to boost resident engagement and participation in club events.
  • Manages long-term staffing schedules and recruitment needs.
  • Designs and implements onboarding, training, and ongoing professional development for the team.
  • Enforces revenue and cost-control procedures to protect the department's bottom line.
  • Contributes to marketing and promotional strategies for clubhouse dining.
  • Participates in high-level committee meetings (Long Range Planning, Admissions, and Finance) as required.
  • Collaborates on the planning, integration, and execution of banquets, social events, and special club functions.

Benefits

  • Great pay
  • PTO (Paid Time Off) eligibility
  • Excellent medical/dental insurance at a low cost
  • Insurance for family members at a low cost
  • Disability and life insurance
  • Vision program
  • Flexible Spending Account
  • Retirement Plan (401k) eligibility
  • Access to the Wellness Center and free wellness programs
  • Delicious, discounted meals
  • Robust Employee Assistance Program
  • Accessed to earned wages prior to payday
  • Significant personal/professional development opportunities through PHI University and PHI Leadership Academy
  • Employee assistance
  • Employee scholarship
  • Referral program
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