Clubhouse Director

KW Property Management Careers•Fort Lauderdale, FL

2d•Hybrid

About The Position

As the key employee liaison between the client and KWPM services & internal support staff, the Clubhouse Director must perform the job duties with a view toward projecting a professional and competent image. Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills. The Clubhouse Director will provide direction and support to support staff in the day-to- day operations. This position will be located at a property that has a restaurant on premise. The noise level is typical of an outdoor restaurant/bar. Position will be indoors and outdoors and exposed to the weather. Ability to work in outdoor conditions of rain, cold, heat and humidity is a requirement.

Requirements

Prior experience in a related position; a minimum of 2 years’ experience
Must have experience in managing employees and vendors
Working knowledge of computer and associated programs; MS Office Suite
Ability to multi-task, set, and manage priorities
Excellent communication skills
Undergraduate Degree and/or Work Equivalent

Responsibilities

Acts in the capacity of General Manager in his or her absence
Responsible for the review and approval of appropriate scheduling of the department.
Manage the payroll and labor cost of department.
Motivates the staff and establishes a productive and positive work environment
Coordinates with the GM on the operating procedures of the department and evaluates these operations on a regular basis.
Acts as a Liaison to committees as appointed by the General Manager
Works with GM on developing and implementing strategies to increase revenues and improve services
Supports line level staff and supervisors in a hands-on manner daily
Provides site-level orientation of new direct reports within the department.
Handles member complaints and special requests thoroughly and updates General Manager
Maintains high-level of member satisfaction and member/employee safety.
Demonstrates a commitment to serving the members and takes initiative to speak to all members
Work with the General Manager on the planning of budgets, payroll projections and expense budgeting
Responsible for making GM aware of safety issues and addressing each issue promptly