Club Repair Specialist - Roger Dunn Golf Shops

Worldwide Golf • Santa Ana, CA

3d

About The Position

The Club Repair Specialist at Roger Dunn Golf Shops promotes and maintains a store culture consistent with Worldwide Golf’s values, including its “Sure No Problem” philosophy of putting customers first and creating a memorable, positive customer experience. The specialist performs golf club performance modifications to meet customer needs, recommends products and services, and constructs or modifies clubs as needed to provide a superior repair experience. The role also includes managing inventory by accurately recording shop consumption, usage, and waste. The hourly rate is $16.90–$20.50; an individual starting rate may depend on geography, experience, expertise, and education or training.

Requirements

• Demonstrate knowledge of processing information and merchandise using a computer and POS register system.
• Operate and use all equipment necessary to run the store.
• Demonstrate working knowledge of word-processing, spreadsheet, inventory, Internet, and order-processing systems.
• Access all areas of the store, including the sales floor, stock area, and register area, by standing, walking, stooping, crawling, climbing, crouching, and kneeling.
• Lift and/or move up to 50 pounds at any given time.
• Work varied hours and days as business dictates.

Nice To Haves

• Prior golf club repair experience is a plus but is not required; entry-level candidates are welcome.
• Knowledge of golf equipment and shafts is preferred but not required.
• Experience working in a shop environment and familiarity with basic power tools are preferred but not required.
• Knowledge of retail operations is a plus but is not required.

Responsibilities

• Operate shop equipment safely and comply with workplace safety programs.
• Complete order forms and repair tags accurately.
• Measure lie and loft angles, club height, weight, and shaft flex, and make adjustments based on customer needs.
• Repair broken clubheads and change golf club shafts and grips.
• Demonstrate thorough knowledge of golf club-making and repair techniques, product features, and their benefits.
• Once fully trained, recognize and suggest ways to improve processes.
• Operate general phone systems and basic computer applications.
• Manage inventory by accurately recording shop consumption, usage, and waste.

Benefits

• Flexible scheduling and 401(k) matching for part-time employees.
• Paid vacation, 401(k) matching, and health benefits with a company contribution to the HSA for full-time employees.
• Employee discount.
• Golf-specific learning opportunities.
• Hands-on training.
• Opportunities for growth and mobility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed