Club Repair Specialist - Roger Dunn Golf Shops

Worldwide Golf • Santa Ana, CA

5d • $17 - $21 • Onsite

About The Position

The Club Repair Specialist at Roger Dunn Golf Shops promotes and maintains a store culture aligned with Worldwide Golf’s values, including its “Sure No Problem” philosophy of putting customers first and providing a positive customer experience. The specialist performs golf club performance modifications to meet customer needs, recommends products and services, and constructs or modifies clubs as needed. The role also involves managing inventory by accurately recording shop consumption, usage, and waste.

Requirements

• Demonstrate knowledge of processing information and merchandise using a computer and POS register system.
• Operate and use all equipment necessary to run the store.
• Demonstrate working knowledge of word-processing, spreadsheet, inventory, Internet, and order-processing systems.
• Access all areas of the store, including the sales floor, stock area, and register area, with physical activities such as standing, walking, stooping, crawling, climbing, crouching, and kneeling.
• Lift and/or move up to 50 pounds at any given time.
• Work varied hours and days as business dictates.

Nice To Haves

• Prior golf club repair experience.
• Knowledge of golf equipment and shafts.
• Experience working in a shop environment and familiarity with basic power tools.
• Knowledge of retail operations.

Responsibilities

• Operate shop equipment safely and comply with workplace safety programs.
• Complete order forms and repair tags accurately.
• Measure lie and loft angles, club height, weight, and shaft flex, and make adjustments based on customer needs.
• Repair broken clubheads and change golf club shafts and grips.
• Demonstrate knowledge of golf club-making and repair techniques, product features, and their benefits.
• Once fully trained, identify and suggest ways to improve processes.
• Operate general phone systems and basic computer applications.
• Accurately record shop consumption, usage, and waste to manage inventory.
• Provide customers with product and service recommendations and a positive golf club repair experience.

Benefits

• Paid vacation for full-time employees.
• 401(k) matching.
• Health benefits with a company contribution to the HSA for full-time employees.
• Employee discount.
• Golf-specific learning opportunities.
• Hands-on training.
• Opportunities for growth and mobility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed