Club Repair Specialist, Part-Time - Roger Dunn Golf Shops

Worldwide Golf • Santa Ana, CA

5d • $17 - $21 • Onsite

About The Position

The Club Repair Specialist at Roger Dunn Golf Shops promotes and maintains a store culture consistent with Worldwide Golf’s values, including its “Sure No Problem” philosophy of putting the customer first and providing a memorable, positive customer experience. The role performs golf club performance modifications based on customer needs and provides a high-quality repair experience through product and service recommendations and club construction or modification. The specialist also manages inventory by accurately recording shop consumption, usage, and waste.

Requirements

• Demonstrate knowledge of processing information and merchandise using a computer and POS register system.
• Operate and use all equipment necessary to run the store.
• Demonstrate working knowledge of word-processing, spreadsheet, inventory, Internet, and order-processing systems.
• Access all areas of the store, including the sales floor, stock area, and register area, and perform activities such as standing, walking, stooping, crawling, climbing, crouching, kneeling, and lifting or moving up to 50 pounds.
• Work varied hours and days as business dictates.

Nice To Haves

• Prior golf club repair experience is a plus but is not required; entry-level candidates are welcome.
• Knowledge of golf equipment and shafts is preferred but not required.
• Experience working in a shop environment and familiarity with basic power tools are preferred but not required.
• Knowledge of retail operations is a plus but not required.

Responsibilities

• Operate shop equipment safely and comply with workplace safety programs.
• Complete order forms and repair tags accurately.
• Measure lie and loft angles, club height, weight, and shaft flex, and make adjustments based on customer needs.
• Repair broken clubheads and replace golf club shafts and grips.
• Demonstrate thorough knowledge of golf club-making and repair techniques, product features, and benefits.
• After completing training, identify and suggest process improvements.
• Operate general phone systems and basic computer applications.
• Manage inventory by accurately recording shop consumption, usage, and waste.
• Provide customers with product and service recommendations and construct or modify golf clubs as needed.
• Promote a store culture consistent with Worldwide Golf’s values and customer-first philosophy.

Benefits

• Flexible scheduling.
• 401(k) matching for part-time employees.
• Paid vacation, 401(k) matching, and health benefits with a company contribution to the HSA for full-time employees.
• Employee discount.
• Golf-specific learning opportunities and hands-on training.
• Opportunities for growth and mobility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed