Seasonal CLUB Outfitter

Bass Pro Shops • Tucson, AZ

2d

About The Position

The CLUB Customer Service Outfitter provides world-class customer service and presents customers with the benefits of becoming a CLUB Member. The role serves as a product expert and carries out account servicing and other CLUB processes, including acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.

The position supports customers throughout the store as business needs require and performs other duties as assigned. It works under general supervision and established procedures, with occasional independent judgment to complete assignments and opportunities to recommend changes to work procedures, policies, and practices.

Requirements

• High school diploma or equivalent experience.
• 0 to 2 years of experience.
• Experience in a customer service environment.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Strong self-motivation and initiative while working unsupervised.

Responsibilities

• Provide a pleasant, productive shopping experience and support a commitment to world-class customer service.
• Proactively greet customers and invite them to become CLUB Members, or provide current members with a unique and exclusive experience.
• Execute Bass Pro Shops and Cabela’s CLUB operational and compliance programs.
• Demonstrate products and remain knowledgeable about advertised sales.
• Help meet individual and store metric goals and objectives.
• Maintain accurate CLUB inventory and keep the CLUB Booth clean and organized.
• Provide the full CLUB Member experience, including processing payments, answering account questions, and processing applications.
• Provide daily feedback and reports accurately and on time.
• Provide peer coaching, recognition, and support as a CLUB advocate and representative.
• Serve all areas of the store as business needs require.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED