Club Manager

BJ's Wholesale Club • Albany, NY

5d • $106,500 - $142,250

About The Position

The Club Manager leads a BJ’s Wholesale Club location and is responsible for its operations and profitability. The role delivers on company strategic priorities, provides value on merchandise and services, creates an excellent member experience, manages and develops team members, and ensures a safe, positive environment for both team members and members.

Newly hired Club Managers participate in an onboarding program that generally lasts 8–12 weeks. During onboarding, they partner with experienced Club Managers and other BJ’s leaders to learn best practices, apply leadership concepts to real-world scenarios, and build internal connections.

Requirements

• At least 4 years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic; honesty, straightforwardness, and commitment to high levels of member service.
• Excellent communication skills and ability to lead and motivate a large team.
• Solid understanding of profit and loss statements, shrink control, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training team members, and driving and communicating results.
• Open shift availability.
• At least 18 years of age.

Nice To Haves

• High school diploma and/or college degree preferred.

Responsibilities

• Lead the team with vision and purpose, communicate clearly, give direction, and validate results.
• Create a club culture where team members are challenged, supported in doing their best, and recognized for their accomplishments.
• Manage talent and develop a strong bench by encouraging growth, holding team members accountable, and providing honest, actionable feedback.
• Adapt to change and communicate information clearly so team members can do their jobs effectively.
• Make decisions aligned with company strategic priorities and club operational goals.
• Monitor local competition and current retail marketplace trends.
• Control operating costs and establish operational efficiencies.
• Implement new concepts to maximize profitability.
• Uphold the company’s core values and create a shopping experience that exceeds member expectations.
• Meet planned profit objectives through effective techniques, technological improvements, and productivity enhancements; monitor expenses and adjust expenditures as necessary.
• Attain planned sales volume through effective supervision of warehouse management and communication with the Home Office.
• Maintain a roadmap for targets in key performance areas designated by the Home Office, including productivity, audits, shrink, and turnover.

Benefits

• Weekly pay.
• Daily Pay access to earned pay before payday (a fee may apply).
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Medical plans, with optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match, available to team members 18 and older.
• Employee Stock Purchase Plan, with shares available at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED